THE OPPORTUNITY

In this role you will be working closely with our aquatic and customer service teams, contractors, and clients to create a safe and engaging experience for all. You’ll be at the forefront of overseeing swim programs, mentoring staff, facility maintenance, ensuring client and staff satisfaction, smooth daily operations, and promoting our services in the community.
This role combines management, sales, and customer service responsibilities to help us make a splash in the world.

QUALIFICATIONS

• Holds current certifications in National Lifeguard, Standard First Aid, Certified Pool Operator, and Water Safety Instruction
• Prior experience in aquatic instruction, with a minimum of 5 years as an instructor or supervisor
• Strong leadership skills and the ability to motivate and guide a team
• Excellent communication and interpersonal skills
• Detail oriented with excellent time management
• Friendly, approachable, and confident working in a family-centered environment
• Acceptable police check for vulnerable sector
• Knowledge of pool operations and safety procedures

THE SKILL SET

• Proficient with MS Office, including Word and Excel
• Adapt to system/process changes and challenges
• Excellent oral and written communication skills
• Communication: Communicates in a thorough, clear and timely manner to support information sharing.
• Concern for Health and Safety: Acknowledges and understands how to manage and educate others of risk and harm reduction.
• Creativity and Innovation: Develops new ways or adapts existing ideas to help achieve desired result
• Relationship Building and Collaboration: Builds positive interactions, both internally and externally, to build enthusiasm and appreciation to achieve work related goals.
• In addition to the above competencies the associated core competencies are required: commitment to organization vision and values, diversity, integrity, teamwork