Aquatics Assistant (Spring 2026) at The Corporation of the City of Markham
, , -
Full Time


Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Supervision, Aquatics Assistance, Cleaning, Health and Safety, Teamwork, Communication, Leadership, First Aid, Lifeguarding, Emergency Procedures, Monitoring, Change Management, Inclusivity, Collaboration, Active Listening

Industry

Government Administration

Description
The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.   Applications are now being accepted for the Spring 2026 Aquatics Assistant position in the Recreation Services Department, Community Services Commission. To apply please submit your resume and cover letter by March 1, 2026. Join us and make a lasting difference! Facilities: The City of Markham's pool facilities offer public swim, swimming lessons, aquafit classes and rentals. We have indoor Aquatics Assistants at all of our indoor pools.    Job Description Enjoy a positive and rewarding work environment with flexible scheduling options as you share your enthusiasm for aquatics. Work close to home, build your confidence and leadership skills and stay active and fit doing something you love.   The successful candidate will be responsible for:    * Supervision of patrons using the water slide (top of the slide only).   * Servicing customers by maintaining clean change rooms, monitoring loitering in order to deter theft and reminding patrons to follow pool rules. * In-water assistance during swim lessons.    Duties & Responsibilities    * Provides quality customer service by answering inquiries while on duty.   * Monitors change room areas and deter possible theft.   * Supervises patrons at the top of the water slide.   * In-water assistance during swim lessons and under direct supervision of a qualified instructor. * Cleans change rooms and washrooms. Replenishes supplies such as soap, paper towels, toilet paper, etc.   * Ensures site, equipment and supplies are appropriately maintained to minimize health and safety risk at all times.   * Assists with deck and emergency procedure duties as qualified.   Qualifications In addition to being at least 14 years old, you have the following required current qualifications &/or certifications :    * Lifesaving Society Bronze Cross OR LifesavingSociety National Lifeguard. * Lifesaving Society Swim, Lifesaving and EmergencyFirst Aid Instructor. * Lifesaving Society Standard First Aid with CPR C * Lifesaving Society Airway Management.  * Assistant Instructor. Core Behaviours * Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.  * Change & Innovation: Responds positively and professionally to change and helps others through change.  * Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.  * Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.  * Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.  * Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.  All staff qualifications must be current from the beginning to the last day of each session. Qualifications that are due to expire during a session must be re-certified prior to the start of the season and staff will be required to provide proof of registration for the re-certification.   The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve.  Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.   Please respect our scent free area by not wearing scented products when visiting the office. AI Disclosure At the City of Markham, we value transparency and fairness in recruitment. While our system (ADP Workforce Now) includes AI-powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.  Vacancy: New Vacancy 
Responsibilities
The successful candidate will supervise patrons at the water slide, assist during swim lessons, and maintain cleanliness in change rooms. They will also provide quality customer service and ensure safety protocols are followed.
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