Aquatics Attendant at Reston Association

Reston, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

31 May, 26

Salary

13.0

Posted On

02 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, First Aid, CPR, AED, Cleaning, Information Provision, Retail Sales, Admissions Processing, Crowd Control, Emergency Response, Communication, Teamwork, Initiative, Physical Stamina, Reporting

Industry

Recreational Facilities

Description

Position Location 12001 Sunrise Valley Drive, Reston, VA 20191 This is an on-site position at Reston headquarters and Reston Association Pool sites. Your seasonal position may require travel to multiple Reston Association sites based on the duties required. Position Overview Are you passionate about making a difference in the community? At Reston Association (RA), we’re committed to enhancing the quality of life for Reston residents through outstanding programs, exceptional services, and dedicated stewardship of the community’s natural and recreational resources. As the community's steward, RA is responsible for maintaining the quality of life in Reston, chiefly by caring for and administering the community's most precious asset - its real property. At RA, our people are at the heart of everything we do. We are actively seeking Aquatics Attendants to join our team! The primary function of this position is to provide a welcoming and safe environment at our pool facilities, ensuring an exceptional experience for all guests. Aquatics Attendants are the ‘Concierge’ of the pool facility, meeting and exceeding customer expectations through friendly interactions, responsive cleaning, and helpful service. As the public face of Reston Aquatics, they are knowledgeable about all pool programs and activities and play a key role in creating a welcoming environment. Key responsibilities include processing facility admissions, assisting with retail sales at select locations, providing accurate and friendly information to customers, and performing routine cleaning to maintain a safe and pleasant atmosphere. Attendants also complete necessary reports and forms, help customers with equipment, and support emergency response efforts such as administering first aid, crowd control, communicating with EMS, and collecting witness statements when needed. No swimming or in-water tasks are required; however, some cleaning tasks may be related to the pool facility. Candidates must hold a current American Red Cross Adult & Pediatric First Aid/CPR/AED certification (provided upon hire) and are expected to consistently demonstrate the skills outlined in their certification, adhere to all standards and protocols associated with it, and maintain its validity through ongoing compliance and renewal as required. This position offers 5-25 hours per week, from June-August, with evening and weekend shifts required to support department operations and special events. These hours depend on operational needs and are subject to change. Hourly wage will be based on the candidate’s experience, education, and overall fit for the role. What you’ll bring: * Age 14 years or older. * Find joy in helping others and working as a part of a team. * You can communicate clearly and respectfully with people of all ages. * You love working outdoors and taking initiative. * Able to provide quality customer service for a diverse population. * You love learning new things. * The physical ability to move 50 lbs, hear whistle alerts from 50 yards, and see hand gestures from 25 yards. * Current certifications in: * American Red Cross Adult & Pediatric First Aid/CPR/AED (provided upon hire) *Certifications obtained through Reston Association will be reimbursed once the course and hiring process are both completed. What You Can Expect From Reston Association At RA, we are leading the model community where all can Live, Work, Play and Get Involved, and we strive to preserve and enhance the Reston community through outstanding leadership, service and stewardship of our resources. Our Core Values of Service, Collaboration, Stewardship, Innovation, and Leadership guide everything we do. We are proud to provide a workplace in which everyone is treated as an individual with dignity and respect, encourages creativity, and always endeavors to provide an atmosphere that exceeds member expectations and engages collaboration and communication. If you are passionate about a workplace that is dedicated to the preservation of natural resources and advancing community while at the same time creating a collaborative workplace, we want to hear from you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or state as an individual with a disability. Compensation In addition to a competitive hourly wage, we offer several benefits designed to enhance your experience at RA. Our offerings include: * Free recreation passes for seasonal employees and their dependents * One Free Season Long Guest Pass * Discounted fees for all Recreation Programs and Camp Programs * Discounts in the RA Tennis and Pickleball Pro Shop * One free pavilion reservation per year * Half price reservations at Community Buildings * Four complimentary boat rental passes * Employee Referral Bonus * Staff events * Employee Assistance Program (EAP) * Free electric car charging on-site (Headquarters location only) We are dedicated to promoting a welcoming and rewarding workplace where all employees can thrive and feel valued. Your growth and success are important to us, and we strive to provide the resources and support necessary for you to achieve your personal and professional goals. Reston Association is committed to maintaining a secure and transparent recruitment experience. As part of our standard hiring practices, all communication with applicants is conducted exclusively through official ADP email messages. Reston Association does not use text messaging, social media direct messages, or calls from unidentified numbers to schedule interviews or request personal information. If you receive a message that appears inconsistent with these guidelines, or if you would like to verify the legitimacy of any communication, please contact our Human Resources department.

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Responsibilities

The primary function is to provide a welcoming and safe environment at pool facilities, acting as the facility's 'Concierge' by ensuring guest satisfaction through friendly interactions, cleaning, and helpful service. Responsibilities include processing admissions, assisting with retail sales, providing information, routine cleaning, completing reports, and supporting emergency response efforts like first aid and communication with EMS.