AQUATICS COORDINATOR

Trico Centre for Family Wellness has an exciting, full time permanent position as an Aquatics Coordinator within our facility! The Aquatics Coordinator is responsible for providing assistance to the Aquatics Director in the day-to-day running of the pool and assisting in the development and growth of programs and services related to the Aquatics Department. The Aquatics Coordinator must demonstrate and promote a strong understanding and appreciation for the mission, vision and goals of Trico Centre. This position is critical in ensuring that optimum safety standards and procedures are met, practised, and adhered to. This position requires a flexible schedule of days, evenings and weekends.

QUALIFICATIONS:

• Post-secondary education in Physical Education, Recreation, Kinesiology or Sport Management and/or experience is a definite asset
• Aquatics Supervisor/Management Training
• Current National Lifeguarding (NL) Certification
• Current Lifesaving Swim Instructor (LSI) Certification
• Lifesaving Society National Lifeguard Instructor would be a definite asset
• Swim for Life Instructor trainer would be an asset
• WHMIS Certification
• Pool Operator Level 1 and 2
• Current Standard First Aid and CPR “C”/AED Certification required
• First Aid Instructor Trainer Certification would be an asset
• Current Police Security Clearance and Vulnerable Sector search within the last 6 months is mandatory
• Computer Experience in Word, Excel and Recreation software
• High Five Training is an asset or willing to obtain

Experience/Skills Required:

• Extensive practical work experience in an aquatic setting
• Minimum 2 years staff supervisory experience and minimum 4 years’ experience working within the aquatics field
• Detail oriented, strong administrative, organizational and computer skills
• Excellent customer service skills, able to handle customer queries and complaints with creativity and innovation
• Strong program planning and leadership skills
• Ability to train and lead others in their development
• Excellent communication skills
• Solid understanding of the Lifesaving Society Aquatic programs
• Knowledge of Occupational Health and Safety Legislation

Responsibilities:

Employee Supervision

• Assists the Aquatics Director with interviewing, hiring, onboarding and training of new aquatic staff and volunteers, as well as in the development and implementation of training plans for pool staff including; Shift Leader, Head Guards, Guards and Swim Instructors
• Provides feedback to the Aquatics Director for the completion of aquatic staff performance reviews as set out by Trico Centre Employment policies and standards required for the job
• Demonstrates positive leadership consistent with Trico Centre values
• Assists with completion of the bi-weekly payroll for the department
• Monitors and tracks the status of aquatic staff certifications, awards, training in-service and attendance
• Assists in planning and implementation of staff in-service workshops
• Assists with creating and maintaining staff daily and monthly work and lesson schedules
• Completes other related duties as assigned by the Aquatics Director

Budget Preparation

• Assists the Aquatics Director in the development and management of the aquatics department annual operating and capital budget
• Assists the Aquatics Director in researching and seeking out pertinent information for new equipment and services for the Aquatics department
• Assists the Aquatics Director in researching new ways to increase revenue and enhance customer service within the aquatics
• Runs new employee orientation program for new hires

Programs & Services

• Assists the Aquatics Director with the development of the aquatics section of the seasonal Program Guide (research, program and facility utilization analysis and development)
• Inputs seasonal aquatic programs into the Recreation software system monthly to meet the scheduled timeline for program guide development
• Responsible to conduct seasonal swim lesson fees analysis as directed by the Aquatics Director
• Assists the Aquatics Director in providing product knowledge for Guest Services in conjunction with the Guest Services and Fitness Director and Guest Services Coordinator
• Provides assistance to the Aquatics Director in initiating, developing and implementing marketing objectives to enhance the Aquatics department
• Gives input on ways to promote increased usage and maximum utilization of the aquatics department through marketing initiatives as directed by supervisor
• Takes responsibility for coordinating the program start up process, cancellations and/or combining of classes as needed as directed by supervisor
• Teaches swim lessons/guards in emergency situations
• Takes responsibility for coordinating and developing swim lesson program as directed by the Aquatics Director (i.e. school board lessons, registration, programming and assignments, start-ups, etc.)

Operations

• Is responsible for pool cleaning procedures in conjunction with the Aquatics Director and Facility Operations Assistant
• Participates in and is involved in the planning and implementation of the annual pool shutdown

Health and Safety

• Is responsible for performing regular safety inspections of the pool and equipment to reduce hazards and provide maximum levels of safety in conjunction with Aquatics Director and Facility Operations
• Takes responsibility for maintaining accurate records for all pool standards – water quality testing, first aids, contamination procedures and incident reports in conjunction with the Aquatics Director and Facility Operations
• Maintains and updates safety requirements, policies, procedures and MSDS sheets

General

• Takes part in Trico Centre special events
• Assists with aquatics program guide
• Participates in monthly Leadership meetings
• Creates aquatic forms and documents (logs, training plans, internal reports, etc.)
• Covers weekly Duty Manager shifts
• Handles customer enquiries (i.e., e-mail, phone, in-person)
• Delivers high levels of customer service to all members and patrons which reflects the operational polices, practices and philosophies of the Trico Centre for Family Wellness
• Ensures policies and required procedures are adhered to

What We Offer:

• Competitive salary
• Free family facility membership and excellent full benefits package
• Training and development opportunities

Closing Date: Open until filled
Location: 11150 Bonaventure Drive SE
Only those individuals selected for an interview will be contacted. Thank you for your interest in Trico Centre for Family Wellness. We are an equal opportunity employer.

Please refer the Job description for details