COMPANY & CULTURE:

At GT’s Living Foods, we’re more than just a company – we’re a community passionate about creating a healthier, happier world. Over the last 30 years we’ve built a culture of inclusivity and authenticity, where our shared values create an environment that inspires you to do your best while achieving meaningful results. Our mission to transform health and happiness through potent, living foods has established us as the #1 Kombucha brand and a leader in the Health & Wellness space.

KNOWLEDGE, SKILLS, & ABILITIES:

• Strong understanding of accounts receivable, deductions management, and credit & collections processes.
• In-depth knowledge of customer contracts, trade promotions, and dispute resolution within a manufacturing or consumer goods environment.
• Ability to interpret and enforce customer contracts related to payment terms, deductions, and trade agreements.
• Technology Proficiency: Advanced skills in Microsoft Excel (pivot tables, VLOOKUP, data modeling) and experience with business intelligence tools (e.g., Power BI, Tableau). ERP systems (e.g., Microsoft Dynamics) and accounting software.
• Familiarity with financial reporting, month-end close processes, and deductions accruals.
• Knowledge of GAAP accounting principles related to accounts receivable and revenue recognition.
• Analytical & Problem-Solving: Ability to analyze large datasets, identify trends, and develop actionable insights to improve AR performance and deductions management.
• Leadership & Team Management: Proven ability to lead, develop, and mentor a team, including setting KPIs and conducting performance reviews.
• Communication & Negotiation: Excellent verbal and written communication skills, with the ability to collaborate across departments and negotiate with customers.
• Process Improvement & Organization: Strong ability to streamline workflows, develop Standard Operating Procedures, and enhance efficiency in AR operations.
• Ability to manage multiple priorities in a fast-paced environment while meeting strict deadlines.
• Ability to build strong relationships with internal stakeholders (sales, finance, operations) and external customers to facilitate collections and dispute resolution.
• Ability to analyze financial metrics and drive strategic decision-making for AR and deductions.
• Ability to proactively identify and implement process improvements to optimize AR performance and reduce deductions processing times.

GT’S EMPLOYEE EXPERIENCE (BENEFITS/PERKS):

• Health Insurance: Medical, Dental, Vision, and Life Insurance
• 401K with Matching
• Employee Assistance Program
• Discounts on the amazing GT’s product line
• Corporate Discounts with our partners through LifeMart (Concert & sporting event tickets, cell phone service, gifts, restaurants, hotels, gyms, childcare, and more!)

JOB RESPONSIBILITIES:

We are seeking a dynamic and detail-oriented Accounts Receivables (AR) and Deductions Manager to lead our AR team in ensuring efficient cash flow, accurate financial reporting and customer satisfaction. This role will oversee AR Coordinators and our Credit & Collections Supervisor, focusing on customer contract review, deductions management, Deduction and AR analytics, compliance with SOPs, and ensuring optimal collections processes. Key responsibilities include managing deductions disputes, performing month-end reconciliations, monitoring Key Performance Indicators (KPIs), holding team meetings, and analyzing promotional planned spend versus deductions received. The ideal candidate is a proactive leader with exceptional analytical skills, a detailed oriented approach, a passion for problem-solving, and a commitment to fostering a collaborative and high-performing team.