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EDUCATION:

High School Diploma required. Bachelor’s Degree preferred.

EXPERIENCE AND REQUIRED SKILLS:

• 1 - 2 years’ related experience.
• Good computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications.
• Detail oriented with good analytical and organizational skills.
• Good time management skills with the ability to multitask concurrent priorities in an organized manner.
• Must be able to work independently with minimal supervision as necessary, and alternately work cohesively within a team environment.
• Possess a positive, enthusiastic and energetic attitude.
• Strong oral and written communication skills to effectively communicate with all levels of management.

PURPOSE AND SCOPE:

Under general supervision, the A/R Representative identifies, analyzes and resolves routine accounts receivable issues within the assigned portfolio of accounts. The A/R Representative applies acquired job skills in the performance of accounts receivable responsibilities in compliance with company policies and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Perform assigned responsibilities in compliance with company policies and procedures; meeting or exceeding goals within company-defined timelines.
• Principle responsibility is to maintain designated portfolio of customer accounts by contacting customers who have not met payment obligations.
• Identify, analyze and research systemic issues that cause aged receivables and make recommendations for resolution.
• Meet or exceed monthly cash forecasts and works to reduce Days Sales Outstanding (DSO) to meet business and departmental goals.
• Serve as point of contact and interface with cross-functional teams.
• Maintain an audit trail by gathering appropriate documentation throughout the collection process and resolution.
• Assist in departmental training in process and procedures as needed.
• Perform administrative activities in support of accounts receivable operations within the assigned function(s).
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.