AR Specialist at JF Petroleum Group

Morrisville, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable, Customer Service, ERP Systems, Communication Skills, Time Management, Attention To Detail, Data Entry, Data Management, Organization, Multitasking, Team Collaboration, Credit Management, Problem Solving, Microsoft Office, Microsoft Teams, Smartsheet

Industry

Oil and Gas

Description

Description The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. The Accounts Receivable Specialist is responsible for handling all incoming AR calls and emails, ensuring prompt and professional customer service. This role includes setting up and maintaining customer accounts in the ERP system and collaborating closely with the Credit & Collections Director to establish new accounts and set credit limits. The AR Specialist will also support various projects and tasks assigned by the manager to improve AR processes and customer experience. The AR Specialist will maintain the process of drop ship invoices as well as distribution of various customer invoices. Job Duties: Handle all accounts receivable customer inquiries through email and phone calls, directing them to the appropriate collection specialist or assisting the customer directly for prompt resolution. Set-up and manage accounts receivable customer records in the ERP system, ensuring the accuracy of all essential customer information. Monitor existing accounts for accuracy including, but not limited to, accurate bill-to addresses, point-of-contact information (name, phone number, email address, etc.), and take corrective action to repair any inaccuracies. Assemble necessary customer credit related materials for the Credit & Collection Director review and approval process Review credit reports and work with the Credit & Collection Director to establish proper credit limits Attend scheduled and impromptu meetings, either in-person or virtually, being prepared to deliver updates within your assigned tasks Other projects and duties assigned by manager Weekly reporting of any issues not resolved by end of week, including open issues such as "Need PO's" and "Unbilled Revenue - Incomplete Projects" Follow established procedures and exercise some judgement in application High attention to detail and strong organizational skills and handle high volume Ability to manage multiple priorities and adjust to changing priorities in a professional manner Outstanding verbal and written communication skills Ability to work independently and on a team Maintain a professional attitude and presentation at all times Requirements Highschool Diploma or GED required; Bachelor’s Degree preferred 1 + years of experience AR experience in an ERP system preferred Excellent communication skills Strong time management skills General knowledge of the fueling industry and its components Customer service experience, focus, and responsiveness Ability to be a key contributor on multiple cross-functional teams Proficient with Microsoft Teams, Microsoft Office, and Smartsheet High levels of organization and attention to detail Experience with data entry and data management Ability to multitask. Must be able to meet company’s employment requirements, which include passing a drug screen, criminal background check, and MVR, if driving for the company Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer. JF Petroleum offers: Competitive pay 401(k) with company match Paid time off Paid holidays Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability Life insurance-company provided Bonus program eligibility Paid training for field personnel Uniforms provided for field personnel *JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Responsibilities

The AR Specialist handles all incoming accounts receivable inquiries and manages customer accounts in the ERP system. They collaborate with the Credit & Collections Director and support various projects to improve AR processes.