AR Specialist at NATIONAL CONSTRUCTION RENTALS

Montebello, California, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

28.0

Posted On

01 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Negotiation, Problem-Solving, Time Management, Detail-Oriented, Customer Service, Data Entry, Mathematical Calculations, Microsoft Outlook, Microsoft Word, Microsoft Excel, Debt Collection Practices, Billing Discrepancies, Professionalism, Team Collaboration, Tact

Industry

Construction

Description

Job Details Job Location: Montebello CA - MONTEBELLO,, CA 90640 Position Type: Full Time Education Level: Not Specified Salary Range: $20.00 - $28.00 Hourly Travel Percentage: None Job Shift: Day Job Category: Customer Service AR Specialists play a pivotal role in ensuring the timely and effective collection of outstanding debts owed to the organization. They are responsible for contacting clients and customers to secure payments, negotiating payment plans when necessary, and maintaining accurate records of all collection activities. Collectors work closely with internal departments to resolve billing discrepancies and address customer inquiries. They must possess strong communication and negotiation skills, as well as a firm understanding of debt collection practices and regulations. By diligently managing accounts and fostering positive relationships with clients, Collectors contribute to the financial stability and success of the organization. Essential Functions: Review and approve new orders for customers with past due accounts, ensuring compliance with company policies. Initiate collection calls after assessing the customer’s account status and determining collection priorities. Investigate and resolve billing and pricing discrepancies; prepare and submit credit memos as necessary. Negotiate renewal terms with fencing customers to maintain ongoing business relationships. Process accounts for bad debt write-offs based on established criteria, often in consultation with Regional Managers. Manage payments for Cash on Delivery (COD) transactions, including checks and credit cards. Achieve or surpass collection targets established by management through effective debt recovery strategies. Maintain a professional demeanor when interacting with customers and colleagues. Ensure a clean and safe work environment in accordance with company standards. Job Summary: AR Specialists play a pivotal role in ensuring the timely and effective collection of outstanding debts owed to the organization. They are responsible for contacting clients and customers to secure payments, negotiating payment plans when necessary, and maintaining accurate records of all collection activities. Collectors work closely with internal departments to resolve billing discrepancies and address customer inquiries. They must possess strong communication and negotiation skills, as well as a firm understanding of debt collection practices and regulations. By diligently managing accounts and fostering positive relationships with clients, Collectors contribute to the financial stability and success of the organization. Essential Functions: Review and approve new orders for customers with past due accounts, ensuring compliance with company policies. Initiate collection calls after assessing the customer’s account status and determining collection priorities. Investigate and resolve billing and pricing discrepancies; prepare and submit credit memos as necessary. Negotiate renewal terms with fencing customers to maintain ongoing business relationships. Process accounts for bad debt write-offs based on established criteria, often in consultation with Regional Managers. Manage payments for Cash on Delivery (COD) transactions, including checks and credit cards. Achieve or surpass collection targets established by management through effective debt recovery strategies. Maintain a professional demeanor when interacting with customers and colleagues. Ensure a clean and safe work environment in accordance with company standards. Perform other duties as requested Qualifications High School diploma or equivalent. Preferably, 1-3 years of experience in collections or a related field. Proficiency in using Microsoft Outlook, Word, Excel, and Windows operating system. Strong negotiation and persuasion skills. Ability to exercise tact, discretion, and maintain professionalism when dealing with customers. Effective time management skills to prioritize tasks and meet deadlines. Detail-oriented with the ability to follow precise instructions and maintain accuracy in data entry and documentation. Excellent communication skills to interact confidently with customers, managers, and colleagues. Capability to perform mathematical calculations involving discounts, interest rates, and percentages. Problem-solving skills to analyze issues, gather relevant information, and propose viable solutions. Additional Requirements: Familiarity with commercial credit practices and procedures is beneficial. Willingness to adhere to company policies and regulatory guidelines governing debt collection practices. Ability to work independently and collaboratively within a team environment. These qualifications equip the Collector with the necessary skills and attributes to effectively manage collections, maintain customer relationships, and contribute to the financial health of the organization.

Responsibilities

AR Specialists are responsible for contacting clients to secure payments and negotiating payment plans when necessary. They also maintain accurate records of collection activities and work closely with internal departments to resolve billing discrepancies.