POSITION SUMMARY:

We are seeking two detail-oriented and experienced Accounts Receivable (AR) Specialists. The ideal candidates will have experience with Sage Intacct and be proficient in managing billing and documentation through submittal portals such as Ariba, Fieldglass, OpenInvoice, Coupa, and other customer platforms.

• Someone with a strong background in tank service billing, specifically in tank cleaning, tank repair and maintenance, insulator cleaning, and in-service seal inspection.
• Someone with a strong background in industrial service billing, specifically in hydroexcavation, hydroblasting, vacuum services, and tank cleaning.

QUALIFICATIONS:

• 3+ years of Accounts Receivable experience, preferably in the tank services, industrial services or environmental services industry.
• Strong understanding of billing practices for hydroexcavation, hydroblasting, vacuum truck services, and tank cleaning.
• Proficiency in Sage Intacct or similar ERP/accounting systems.
• Experience submitting invoices via Ariba, Fieldglass, OpenInvoice, and other third-party portals.
• Excellent attention to detail, organizational skills, and ability to manage multiple deadlines.
• Strong communication skills and ability to work cross-functionally.
• Proficient in Microsoft Excel and other standard business software.

PREFERRED SKILLS:

• Familiarity with lien waivers, service tickets, and customer-specific compliance requirements.
• Experience in a high-volume, fast-paced billing, and deadline-driven environment.

KEY RESPONSIBILITIES FOR THE TANK SERVICES AR SPECIALIST:

• Generate and process accurate invoices for industrial services in accordance with contract terms, job documentation, and client-specific requirements.
• Submit invoices and supporting documentation through various customer portals (e.g., Ariba, Fieldglass, OpenInvoice), ensuring compliance with billing procedures and deadlines.
• Collaborate with operations and project teams to ensure timely receipt of service tickets, inspection reports, and other backup required for billing.
• Resolve billing discrepancies, disputes, and customer inquiries in a professional and timely manner.
• Monitor receivables, track payment status, and follow up on outstanding balances to ensure timely collections.
• Maintain accurate records of customer accounts, billing history, and invoice documentation.
• Assist in month-end close activities, including preparation of AR aging and reporting.
• Support internal process improvements and contribute to AR efficiency and accuracy.

KEY RESPONSIBILITIES FOR THE INDUSTRIAL SERVICES AR SPECIALIST:

• Generate and process accurate customer invoices for industrial services in accordance with contract terms and project documentation.
• Ensure timely submission of invoices through client portals (Ariba, Fieldglass, OpenInvoice, etc.), meeting customer-specific billing requirements.
• Reconcile billing issues, resolve discrepancies, and respond promptly to internal and external inquiries.
• Work closely with Operations and Project Managers to verify billing accuracy, service completion, and required documentation.
• Track payment status and follow up on outstanding invoices to ensure timely collections.
• Prepare and maintain aging reports and support cash application processes.
• Collaborate with the collections team to escalate and resolve past-due accounts.
• Assist with month-end closing and AR reporting as needed.
• Maintain customer account records and documentation in compliance with company policies and audit requirements.
• Support process improvement initiatives within the AR function.