Arabic Speaking Customer Service Representative at Driven Properties

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cold Calling, Lead Generation, Communication Skills, Persuasion Skills, Organizational Skills, Proactive Attitude, CRM Management, Appointment Scheduling, Social Media Engagement, Bilingual, Business Setup Knowledge, Sales Goals, Client Documentation, Follow-Up Skills, Professionalism

Industry

Real Estate

Description

About GovConnect: GovConnect is your one-stop partner for all government-related business services in the UAE. From setting up your company in a free zone or mainland, to handling corporate tax registration, visas, PRO services, and business relocatio. We simplify the process so you can focus on growth. We proudly serve entrepreneurs, SMEs, and corporates with expert guidance and full-service execution. Role Overview: We are seeking a motivated and professional Customer Service Representative to be the first point of contact for our potential clients. This role focuses on making outbound calls, engaging with prospects, introducing GovConnect’s services, and identifying qualified leads to be handed over to the Manager for closing. Key Responsibilities: Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates). Introduce GovConnect’s services and explain the value we bring. Qualify leads by understanding client needs, business stage, and requirements. Schedule appointments and forward warm leads to the Manager for deal closure. Maintain accurate records of leads, calls, and conversations in the CRM system. Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect. Support the team with occasional follow-ups on client documentation or inquiries. Participate in social media videos and campaigns to generate leads and build brand awareness. Fluent in English and Arabic (both written and spoken) Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE). Strong communication and persuasion skills; confident in cold calling. Target-driven and motivated to support the team in meeting sales goals. Well-organized, proactive, and able to manage multiple leads simultaneously. Competitive salary + performance incentives. Training and development on UAE business setup and government services. Career growth opportunities within GovConnect and the wider Driven Group. A dynamic and supportive work environment.

Responsibilities

The Customer Service Representative will make outbound calls to potential clients, introduce GovConnect’s services, and qualify leads for the Manager. They will also maintain records in the CRM system and provide excellent customer service.