Arcade Attendant at FAMILY ENTERTAINMENT GROUP LLC

Round Rock, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

15.0

Posted On

13 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Point-of-Sale Systems Operation, Cash Handling, Voucher Handling, Security Procedures, Record Keeping, Safety Monitoring, Complaint Resolution, Merchandise Restocking, Game Troubleshooting, Minor Maintenance, Communication Skills, Professional Demeanor, Flexibility

Industry

Entertainment

Description

Description Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S Position Summary The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center. This position is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment. Key Responsibilities Greet and assist guests with a friendly and helpful attitude Operate point-of-sale systems and handle cash, credit, and vouchers accurately Stay informed about promotions, returns, exchanges, and security procedures Maintain records related to daily sales and transactions Monitor arcade floor for safety concerns and address security risks when observed Answer guest questions about games, activities, and merchandise Load tickets and prizes into machines and restock merchandise displays Demonstrate and explain arcade games or products to guests Handle guest complaints professionally and escalate when necessary Clean games, tables, counters, and shelves to ensure a tidy environment Conduct inventory and assist with stocking items Troubleshoot and clear token or ticket jams Support minor game maintenance and assist with moving games or equipment Take out trash and assist with general cleanliness and organization Perform any other duties as assigned by the General Manager Requirements High school diploma or equivalent required Friendly, professional demeanor with strong communication skills Ability to work flexible shifts, including nights, weekends, and holidays Basic math and cash-handling skills Able to lift up to 30 pounds and stand for extended periods Apply now to join our growing team and help us create memorable experiences in our locations. Family Entertainment Group is an equal opportunity employer.

Responsibilities

The Arcade Attendant is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment to create a fun and safe guest experience. Key duties include operating POS systems, handling transactions, monitoring the floor for safety, and assisting guests with games and complaints.