Arcade Senior General Assistant at BCP Council
BB5, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

06 Dec, 25

Salary

29540.0

Posted On

07 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Heavy Lifting, Stock Management, Communication Skills, Fec, Stock Control

Industry

Information Technology/IT

Description

Job Introduction
From 1 December 2025, our refreshed Pay and Reward package comes into effect, bringing a new approach to how we recognise and reward roles across the Council. This means the salary for this role will be changing. The pay range for this role will be £27,254 - £29,540 p.a. effective from 1 December 2025.
You can also find out more about the new terms and conditions that we are introducing on our careers site on, ‘More than just a job’ brochure

Responsibilities

This is a fantastic opportunity to join an ever growing business in an amazing location.
The role involves working evenings, weekends and bank holidays.

Working directly with the Seafront Arcade Management Team, you would be responsible for overseeing the day-to-day operation of the Arcade floor. Whilst not an exhaustive list, the focus of this role will be related to:

  • Responding to customers queries and complaints
  • Manage and train the Arcade General Assistants
  • Stock management
  • Arcade Machine Maintenance - includes assembling large scale machines
  • Cash handling - includes refilling change machines and reconciliation of floats

This is a unique opportunity requiring a special individual who enjoys working in a mutually supportive and collaborative team environment but also can work well on their own initiative.

Candidates must have:

  • experience of working in a large-scale Family Entertainment Centre (FEC)
  • experience of handling customer communications and complaints
  • Cash handling experience
  • experience of leading and managing a large team

Candidates would ideally have

  • Knowledge of the Gambling Act 2005 LLCP
  • Experience of Arcade machine maintenance
  • Experience of stock control

Please note - this role will involve working in a fast paced environment with music and flashing lights. Heavy lifting is also part of the role.
This role requires a basic DBS check to be carried out.

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