SUPPORT & OPTIMIZE BUSINESS OFFICE OPERATIONS ACROSS MULTIPLE LOCATIONS

Creative Solutions in Healthcare is seeking a highly skilled and experienced Area Business Office Consultant to join our growing team! This role requires heavy travel throughout the East Texas area, ensuring that business office operations across multiple facilities run efficiently and in compliance with policies and regulations. Success in this position requires strong leadership, problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

WHAT MAKES YOU A GREAT FIT

We’re seeking someone who:

• Has a minimum of five years of experience as a Business Office Manager in a long-term care or skilled nursing setting.
• Possesses strong knowledge of Medicare, Medicaid, managed care, and private insurance billing processes.
• Demonstrates excellent problem-solving and customer service skills.
• Understands HIPAA guidelines and maintains confidentiality in all aspects of resident financials and records.
• Has a solid grasp of nursing home business functions, including billing, collections, and financial management.
• Is highly organized, detail-oriented, and capable of handling multiple responsibilities simultaneously.
• Must qualify for company insurance, pass DMV check, and practice good defensive driving skills due to the heavy travel required in this role.

• Support & Supervise Business Office Staff: Guide and oversee business office personnel to ensure efficiency and accuracy in operations.
• Ensure Compliance & Best Practices: Maintain adherence to Medicare, Medicaid, managed care, and private insurance billing requirements.
• Manage Critical Deadlines: Organize and prioritize work to meet deadlines while ensuring accuracy in financial and resident records.
• Provide Training & Mentorship: Educate business office staff on company policies, procedures, and best practices to enhance operational effectiveness.
• Foster Collaboration: Work across departments to achieve positive outcomes for residents and families by ensuring seamless business office functions.
• Maintain Resident & Family Relations: Communicate professionally with residents and their families, ensuring their financial concerns and inquiries are handled effectively.
• Monitor Business Office Performance: Identify areas for improvement, implement solutions, and drive efficiency in billing, collections, and financial operations