ABOUT HOLCIM

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.
Since 1858, we’ve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.
Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference.

• Act as the primary point of contact for customers, building and maintaining positive relationships through effective communication and problem resolution
• Handle incoming customer inquiries via phone, email, and other communication channels with a friendly and professional demeanour
• Process orders, track deliveries, and ensure timely and accurate product dispatch
• Collaborate closely with the sales, operational and logistics teams to ensure smooth transactions and efficient customer service
• Develop and understand market knowledge, including prices, competitor activity, customer activity and action in line with commercial policy on E1 and Salesforce.