WHAT WE’RE LOOKING FOR

• Proven experience in multi-site leadership within a regulated sector (e.g. care, pharmacy, dentistry, optical, health services)
• A strong understanding of compliance, quality frameworks, and CQC standards
• Ability to lead through influence, build trust, and inspire performance
• Commercially aware with operational and financial acumen
• Excellent communication, problem-solving, and planning skills
• Full UK driving licence and flexibility to travel regularly within the region

LEAD WITH PURPOSE IN A VALUES-DRIVEN, REGULATED SERVICE ENVIRONMENT.

At Helping Hands, we’re proud to be one of the UK’s leading providers of home care. We’re now looking for an experienced and driven Area Care Manager to oversee multiple branches and live-in services across a key region – including Cramlington, Darlington, Durham, Gateshead, Knaresborough, Middlesborough, Newcastle, Northallerton and Sunderland.
Whether you’re from a healthcare, pharmacy, dental, optometry or other CQC-regulated background, this is a rewarding opportunity to lead teams, improve quality, and make a real difference to people’s lives every day.

THE ROLE

Reporting to the Head of Operations, you’ll lead a network of Branch Care Managers and Live-in Relationship Managers, supporting them to deliver safe, compliant, and high-performing services. You’ll also have a strong focus on developing your teams, driving performance, and identifying growth opportunities.
This is a field-based leadership role with regular travel across your area.

KEY RESPONSIBILITIES

• Lead and support multi-site teams to deliver high-quality, person-centred services
• Maintain full compliance with CQC regulations and internal quality standards
• Improve service performance through coaching, accountability, and insight
• Manage workforce planning, recruitment, and retention across your area
• Monitor financial performance and contribute to business planning
• Collaborate with support functions (HR, Finance, Quality, Training)
• Foster a strong, values-led culture of professionalism, care, and continuous improvement