KNOWLEDGE, SKILLS AND COMPETENCIES

• Acts with Integrity: Demonstrates responsible, ethical and honest behavior while consistently leading by example; models the desired values of The Home Depot.
• Customer Driven: Helps champion and create a customer-focused environment in which excellent service is provided to all Customers. Builds trusting relationships with others and helps remove departmental barriers that impede results.
• Problem Solving: Reacts quickly and appropriately to problems and engages in joint problem-solving across departmental boundaries; follows-up in a timely manner to ensure issues are addressed to the customer’s satisfaction.
• Gets Things Done: Motivates self and others to achieve daily targets; creates a sense of urgency and leads by example.
• Communicates Effectively: Inspires and influences others by openly sharing information; communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback.
• Organizational Knowledge: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the success of the organization; uses this knowledge to make effective decisions.
• Building Relationships: develops collaborative working relationships with people inside and outside of the organization.
• Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and associates; provides growth opportunities and leverages available resources to help others learn and develop.
• Stress Tolerance: Maintains a positive attitude during high levels of stress and ambiguity; keeps calm and composed while working with others to help determine the critical priorities for the team.
• Safety Orientation: Promotes safety policies and procedures; is a safety role model; holds associates to a high safety standard.

CANDIDATE QUALIFICATIONS

• Overall job performance must meet acceptable standard at the M =
• Candidates must be very reliable with good attendance and minimal lateness
• Strong interpersonal skills and ability to positively influence associates to perform at their best
• Strong verbal and written communication skills
• Able to speak/ present in front of associates during shift start-up meetings etc.
• Good working knowledge of our Warehouse Management System (eMS) SAP applications
• Understands and uses computer applications to do analysis and problem solving
• Can perform basic mathematical calculations
• High School Graduate, GED, or relevant work experience in a distribution centre preferred.
• Bachelor’s degree or college diploma in Operations Management, Business or Supply Chain Management an asset.
• PLog or CITT designation is an asset.
• Ability to work some flexible shifts and hours including weekends and holidays to support the needs of the business.
• Knowledge of Practical Cargo Securement is an asset
• Working at Heights knowledge and training is an asset
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

POSITION PURPOSE

The BDC Area Coordinator will work very closely with the Assistant Manager (AM) to create a high performance team within their functional area of responsibility. The Area Coordinator will play a key role in organizing and coordinating the work activities as per the daily production plan as set by the Assistant Manager and / or DC General Manager. This person will be actively involved in problem-solving issues to keep outbound trucks flowing through the building. This person will assist the AM with assigning work to the associates and shifting resources within the team as required to help maintain a balanced Outbound flow within the BDC. This person will be expected to perform any of the job functions within the department. The Area Coordinator - will work closely with the AM to drive efficiency, safety and quality within their work area and will help develop others as needed.

POSITION RESPONSIBILITIES

• Ability to comprehend and perform a wide range of job tasks as required for the role.
• Applies working knowledge of related work area processes and procedures to determine the optimal methods for completing tasks safely, efficiently and correctly.
• Understands and is able to clearly communicate the key metrics for the department as set forth by the daily production goals as set forth by the production planning team.
• Helps coordinate the deployment of resources (people, equipment, tools) based on the agreed plan with AM
• Reports progress to production goals/ targets throughout each shift to the Assistant Manager.
• Effectively interacts and collaborates with other functional departments and peers to ensure the building is effectively balanced.
• Assists in identifying and addressing process bottlenecks/ constraints and escalates to AM if required.
• Identifies systemic issues and interacts with others to resolve quickly. Files tickets accordingly and follows-up with the appropriate parties until fully resolved.
• Conducts audits to ensure associates are following the standard operating processes (SOPs’)
• Inspects and maintains equipment required for Outbound loading
• Uses established tools and procedures to identify, organize and categorize information.
• Responds promptly and consistently to changing customer needs and circumstances.
• Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures.
• Provides verbal feedback on associate performance to his/ her Assistant Manager to help build a high performance team
• At steady state, the incumbent will be required to work on direct departmental functions and work activities as required (up to 70% of the workday). Strapping Outbound loads, tarping outbound loads, small Forklift operation as examples of activities.