Retronix Semiconductor is a recognized leader in engineering services, driving innovation across the semiconductor industry. Founded in 2004 in Scotland, we deliver cutting-edge solutions to manufacturers worldwide from our global headquarters in Glasgow and operational facilities in Oregon, Arizona, New Mexico, and Ireland. Our comprehensive suite of services is expertly tailored to meet the diverse needs of the semiconductor sector.
At Retronix, you’ll thrive in a collaborative environment led by visionary leaders. Join over 650 global employees in a culture that values your expertise and supports your professional growth. you’ll have the opportunity to make impactful contributions while advancing your career, drive technical innovation, and build lasting relationships with industry giants.
Position Classification: Full-time, Exempt
Reporting Structure: US Operations Manager
Shift Pattern: Monday - Friday
Location: Hillsboro, Oregon
The Area Coordinator will be a pivotal member of the site leadership team, playing a key role in leading and developing the Decommissioning (Demo) Engineering team and overseeing project operations. This hands-on, in person role requires exception leadership, scheduling, and communication skills to drive performance excellence, customer satisfaction, and continuous growth across the site.

REQUIRED SKILLS & EXPERIENCE

• Preferred BS in Engineering, Technology, or associates degree or certificate in related field
• 5+ years’ experience in a people management role within a technical environment.
• Preferred Semiconductor people management experience
• Demonstrated ability to manage large teams.
• Strong understanding of Health and Safety regulations, with proven experience in driving safety initiatives.
• Demonstrated experience managing teams, including performance management, people development, and resource allocation.
• Proven track record in client relationship management, with excellent communication and problem-solving skills.
• Proven leadership skills with a focus on team development, accountability, and communication.
• Ability to manage and thrive in ambiguous situations, making informed decisions and adapting quickly to evolving business needs and priorities.
• Excellent analytical, decision-making, and organizational skills.
• Capability to analyse schedules for both tactical and strategic planning.
• Strong understanding of billing and costs, and their financial impact on the company, with strong commercial awareness and business acumen to drive strategic decision-making and profitability.
• Competence in the use of all MS Office applications.
• Valid Oregon Driver License.
• Willingness and flexibility to travel within the US to other client sites when required.

• Champion and role model the company’s Mission, Vision, & Values.
• Be an engaged member of the site leadership team, driving site culture and alignment.
• Build and execute Demo growth strategies aligned with US Operations Manager, Head of Engineering, and Senior Leadership Team.
• Ensure compliance with site safety and quality protocols.
• Lead by example, consistently demonstrating ‘walk the talk’ leadership.
• Act as the key point of contact for customers regarding demo schedules.
• Analyse schedules regularly to identify new business opportunities.
• Gatekeep all new Demo SOWs, ensuring standardisation, structure, and alignment with customer expectations.
• Deliver monthly metric scorecards and performance reports to US Operations Manager and Head of Engineering.
• Hire, train, and retain a high performing team of FSEs
• Conduct regular 1:1s, employee check-ins, and annual performance reviews.
• Drive development roadmaps and succession planning initiatives in collaboration with HR/ Recruitment.
• Lead mentorship and engagement programs to promote retention, performance, and morale.
• Implement fair and consistent disciplinary processes and manage performance improvement plans.
• Set and monitor SMART KPIs that align with site, customer, and business goals.
• Monitor safety, quality, cost, and timeline/schedule metrics, striving for best-in-class performance.
• Ensure all employee training and certifications are documented, tracked, and up to date.
• Manage PTO schedules, timecards, headcount trackers, and site documentation.
• Maintain accurate program billing and attendance reporting.
• Oversee onboarding and ensure tools, equipment, and access is set up on time.
• Manage site-level escalations, PPE stock, and equipment requirements.