Area Customer Service Coordinator at Ricoh
Baltimore, Maryland, USA -
Full Time


Start Date

Immediate

Expiry Date

22 Oct, 25

Salary

0.0

Posted On

23 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Accountability, Ease, Customer Service, Collaboration, Computer Operations

Industry

Outsourcing/Offshoring

Description

JOB TITLE: AREA CUSTOMER SERVICE COORDINATOR

Summary: Join our team as an Area Customer Service Coordinator, where you’ll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!

QUALIFICATIONS MUST HAVE:

  • High school diploma with at least 12 months of relevant work experience
  • Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a +/-60 miles radius.
  • Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.

QUALIFICATIONS NICE TO HAVE:

  • Additional education beyond high school is encouraged.
  • Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
  • Demonstrated with prior experience in customer service or related fields.
  • Commitment to personal growth and accountability through ongoing education and development opportunities.
    In this transformative role, you’ll make a difference every day, contributing to our mission of excellence and client satisfaction. If you’re ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator
Responsibilities
  • Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
  • ssist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
  • Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
  • Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.
  • Flexible with the work hours between 6:00AM - 7:00PM and possible overtime with certain events that take place in the evenings and/or weekends.
  • Must be able to operate a courier vehicle for making courier collections and deliveries, as needed.
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