AREA DIRECTOR

This is a high-profile leadership position that is critical to our success. You will lead a large team across a portfolio of our centres to deliver outstanding customer service and results. As a hands-on leader you will inspire your team and foster a culture of accountability and excellence. We expect you to;

• Manage EBIT performance across a portfolio of up to 50 of our business centres.
• Drive sales conversion and occupancy to improve revenue.
• Drive efficiency to ensures costs are managed tightly without impacting performance.
• Build a high performing team and foster a collaborative and results driven culture.
• Ensure all centres operate flawlessly to deliver the immaculate centre.
• Build a strong community that delivers value to customers and drives retention.
• Review each cluster and centre to celebrate success and ensure they have a plan to improve performance.
• Optimise workforce planning to match supply of employee hours to the demand of our customers.

WHAT WE CAN DO FOR YOU

You’re reading the right advert if you’re looking for:

• A fun, challenging, and rewarding career.
• Award-winning induction training and excellent ongoing learning and development.
• Fantastic promotion prospects.
• Generous, achievable annual/commission incentives and sociable hours.
• Access to a comprehensive range of flexible, personalized workplace benefits that support mental, physical, and financial wellbeing.

HOW WILL I KNOW IF I AM DOING A GOOD JOB?

We use KPIs to help you measure your performance. You will be expected to make a positive impact on:

• Achieve area EBIT target.
• Sales revenue growth.
• Margin growth.

• Manage EBIT performance across a portfolio of up to 50 of our business centres.
• Drive sales conversion and occupancy to improve revenue.
• Drive efficiency to ensures costs are managed tightly without impacting performance.
• Build a high performing team and foster a collaborative and results driven culture.
• Ensure all centres operate flawlessly to deliver the immaculate centre.
• Build a strong community that delivers value to customers and drives retention.
• Review each cluster and centre to celebrate success and ensure they have a plan to improve performance.
• Optimise workforce planning to match supply of employee hours to the demand of our customers