Summary
Park Hyatt Toronto & Hyatt Vancouver Downtown Alberni (to be Park Hyatt Vancouver)
Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work? Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being.
Renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location. The Hyatt Vancouver Downtown Alberni will be a celebrated icon of luxury on the West Coast, offering bespoke service and elevated experiences in one of Canada’s most scenic cities.

GUEST EXPERIENCE INTEGRATION & BRAND REPRESENTATION

• Ensure all strategies align with luxury service expectations and deliver elevated, personalized experiences
• Provide input into the guest journey, pre-arrival touchpoints, and post-stay engagement to enhance guest loyalty

ABOUT THE ROLE – AREA DIRECTOR OF LUXURY LEISURE SALES

We are seeking an expert in the luxury leisure landscape to lead the sales strategy for Park Hyatt Toronto and Hyatt Vancouver Downtown Alberni. This highly visible role is responsible for cultivating high-end partnerships, increasing market share, and elevating the positioning of both properties in key global markets.
The ideal candidate will have 5+ years of luxury hotel sales experience, with a proven track record of success and an established portfolio of high-end leisure clients. A deep understanding of 5-star service standards and the ability to drive performance in the luxury segment is essential.
Salary Range: $95,000 - $110,000
Role to be based in Toronto or Vancouver with travel between both properties.