Area Facilities Manager at Conifer Realty LLC

City of Rochester, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

41.0

Posted On

14 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Communication, Analytical Skills, Problem-Solving, Technical Expertise, Project Management, Financial Acumen, Safety Management, Compliance, Customer Service, Team Development, Operational Excellence, Maintenance Management, Emergency Response, Environmental Management, Capital Planning

Industry

Real Estate

Description

Description General Description The Area Facilities Manager provides leadership and operational oversight for maintenance functions across a defined portfolio of affordable housing communities. This role partners closely with the Regional Facilities Manager and Property Management leadership to ensure that all properties are maintained to Conifer’s standards of excellence and that physical condition, safety, and compliance objectives are consistently achieved. The Area Facilities Manager plays a key role in promoting asset performance, regulatory compliance, resident satisfaction, and team development within the affordable housing portfolio. Position Details Full-Time Non-Exempt 40 Hours per Week Monday - Friday 7:30AM - 4:00PM Hybrid On-Call Rotation As Needed Location This position is Hybrid. Candidates must reside within commuting distance to support required in-person site visits and maintain a regional presence. While some remote work is permitted, regular travel within the region is an essential function of the role. Your home will serve as your base office, with weekly travel as needed to your assigned portfolio of communities and apartments. Job Description Portfolio Oversight + Oversee and support the daily maintenance operations of multiple affordable housing communities within the assigned area. + Conduct regular site visits to ensure properties are maintained to HUD, REAC, NSPIRE, and LIHTC standards. + Verify that preventive maintenance programs, building systems, and unit turnover processes are executed consistently and effectively. + Ensure that maintenance practices align with Conifer’s policies, safety standards, and asset preservation goals. Leadership Collaboration + Partner with Property Management and Regional Facilities leadership to align maintenance operations with portfolio goals, budgets, and compliance strategies. + Serve as a resource to site teams, providing operational guidance, technical support, and communication to ensure property needs are met in a timely and efficient manner. + Collaborate with Asset Management on capital planning, physical needs assessments (PNAs), and long-term maintenance strategies. Operational Excellence + Implement and enforce Conifer’s maintenance standards, preventative maintenance schedules, and safety programs across all communities. + Utilize the Computerized Maintenance Management System (CMMS) to track work orders, inspections, and performance metrics. + Promote a culture of accountability, continuous improvement, and customer service among maintenance staff. Maintenance Analytics and Reporting + Monitor maintenance KPIs including open work orders, unit turnover time, inspection readiness, and life-safety systems performance. + Provide performance summaries and trend analyses to the Regional Facilities Manager for use in regional and corporate reporting. Recruitment, Training & Development + Interview maintenance candidates and provide recommendations for hire + Coach and mentor on-site maintenance staff, fostering a culture of professional growth, technical competency, and safety awareness. + Coordinate with the Regional Facilities Manager and SVP of Operations to deliver technical and compliance-related training tailored to affordable housing maintenance. + Participate in evaluating technical performance and providing input for employee development and annual review processes. Capital and Project Support + Assist in developing scopes of work, obtaining bids, and overseeing vendor performance for capital improvement and rehabilitation projects. + Support project execution to ensure quality, compliance, and timely completion in accordance with funding and regulatory requirements. Financial Management + Monitor maintenance expenditures within the assigned area and identify cost-saving opportunities without compromising quality or compliance. Safety & Risk Management + Promote a strong safety culture across all maintenance operations, ensuring compliance with OSHA standards and Conifer’s Safety Program. + Ensure all staff follow PPE requirements and safe work practices; conduct periodic safety audits and participate in incident reviews. + Collaborate with Risk Management on incident reporting, property loss prevention, and claims mitigation. Inspections & Compliance + Ensure all properties maintain full readiness for HUD/NSPIRE, REAC, LIHTC, and state or local housing agency inspections. + Coordinate corrective action plans and ensure timely documentation and follow-up for all compliance-related findings. + Support Property Management in maintaining documentation for investor and lender physical inspections. Environmental Management + Ensure environmental compliance by coordinating testing and remediation of environmental hazards including lead, asbestos, mold, and radon. + Maintain awareness of environmental requirements specific to affordable housing and ensure timely reporting and documentation. Emergency Response + Serve as a key participant in regional emergency response initiatives, assisting in the preparation, response, and recovery from natural disasters and facility emergencies. + Ensure properties maintain updated emergency plans and that staff are properly trained and equipped for crisis response. Innovation & Best Practices + Identify and recommend operational improvements and technologies that increase energy efficiency, reduce operating costs, and extend the useful life of assets. + Share successful strategies and best practices across the portfolio to support consistent performance improvement. Experience + Experience: 5–7 years of progressively responsible experience in multifamily or affordable housing property maintenance, building systems, or facilities management. + Leadership: Minimum of 3 years leading or supervising maintenance teams in a multi-site or regional capacity. + Technical Expertise: Broad knowledge of mechanical, electrical, plumbing (MEP), HVAC, and building envelope systems. + Affordable Housing Focus: Familiarity with HUD, NSPIRE, REAC, LIHTC, and other affordable housing inspection and compliance protocols. + Project Management: Experience with capital projects, vendor coordination, and RFP/bidding processes. + Financial Acumen: Skilled in managing maintenance budgets, purchasing, and cost control. + Technology: Proficiency in Microsoft Office Suite, Microsoft Teams, and CMMS platforms. + Core Competencies: Strong leadership, communication, analytical, and problem-solving skills. Education + High School Diploma or GED required; Associate’s or Bachelor’s degree in Facilities Management, Construction Management, or related field preferred. + Certifications preferred: HVAC, EPA Universal, OSHA 10/30, Certified Apartment Maintenance Technician (CAMT), or Facility Management credentials (IFMA, BOMA). Requirements + Exceptional communication and interpersonal skills with the ability to work collaboratively across departments and with external stakeholders. + Demonstrated ability to lead and develop maintenance teams within a mission-driven, affordable housing environment. + Strong organizational and time-management skills, with the ability to manage multiple priorities. + Professional demeanor with a commitment to integrity, accountability, and service excellence. + Valid driver’s license, reliable transportation, and current auto insurance. + Ability to travel regularly and respond to after-hours emergencies as needed. Additional Expectations + Frequent travel within the assigned region for property inspections, team support, and project oversight (approximately 40–50%). + Ability to provide hands-on assistance during emergencies or major maintenance events. + Maintain comprehensive knowledge of Conifer’s Maintenance Manual, HUD/LIHTC requirements, and industry best practices. + Perform additional duties assigned by leadership. Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program. The pay range for this position is $34.00 - $41.00 per hour. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses. APPLY TODAY via our website link: http://www.careersatconifer. com complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team! Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Responsibilities

The Area Facilities Manager oversees maintenance operations across multiple affordable housing communities, ensuring compliance with standards and promoting asset performance. This role involves collaboration with property management and regional leadership to align maintenance practices with organizational goals.