Job Description
About the Role
As an Area HR Manager, you will lead as a Strategic Business Partner to ensure the best colleague experience through implementing the H&M people strategy. You will strive to foster and promote a high-performing, growth-oriented organizational culture with strong values that aligns with business goals and achieves our financial targets.
This field role reports into the Area Manager and is based out of Toronto, Canada.
A Day in the Life

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities*

• Utilize your HR Business Partner mindset by strategically partnering with business leaders to effectively implement the H&M people plan
• Champion our values-driven culture to provide the best colleague and customer experience; recognize customer service behaviors and drive performance to ensure business success
• Together with the Area team and Sales Market HR, you follow up & evaluate HR KPI’s & initiate clear action plans
• Develop a sustainable talent acquisition and hiring plan and strategy for Area, while building and overseeing the internal talent pipeline with follow up on talent development
• You will provide HR subject matter expertise, competency coaching and business partner advice to your indirect team of Store managers
• Maintain in-depth knowledge of legal requirements related to day-to-day management of colleagues, reducing legal risks and ensuring regulatory compliance and fair working environment
• Maintain an overview of the specific colleague related challenges in your Area, including political, environmental, and competitor-related complexities and develop strategies to navigate these challenges
• You play a key role in leading change initiatives, supporting colleagues to adapt to changes through effective communication and support
• You support the Area team and Store managers in developing, identifying and coaching talents & foster cross-function talent initiatives
• Required domestic and international travel up to 60% of the time

Qualifications

Who You Are:

• 2-4 years of HR, retail leadership or people management, preferably in retail management
• Inclusive, positive, open to feedback, willing to multitask and learn on the job
• Strong commitment and experience with providing a high level of customer service
• Skilled at solving conflicts in a direct but positive way
• Strong professional maturity and the ability to deal with sensitive and confidential information
• Knowledge of federal and state/municipal legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc. specifically relating to the areas of recruitment and training
• Proficient at Microsoft Office
• Store orientation and commitment to store management development

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

• Utilize your HR Business Partner mindset by strategically partnering with business leaders to effectively implement the H&M people plan
• Champion our values-driven culture to provide the best colleague and customer experience; recognize customer service behaviors and drive performance to ensure business success
• Together with the Area team and Sales Market HR, you follow up & evaluate HR KPI’s & initiate clear action plans
• Develop a sustainable talent acquisition and hiring plan and strategy for Area, while building and overseeing the internal talent pipeline with follow up on talent development
• You will provide HR subject matter expertise, competency coaching and business partner advice to your indirect team of Store managers
• Maintain in-depth knowledge of legal requirements related to day-to-day management of colleagues, reducing legal risks and ensuring regulatory compliance and fair working environment
• Maintain an overview of the specific colleague related challenges in your Area, including political, environmental, and competitor-related complexities and develop strategies to navigate these challenges
• You play a key role in leading change initiatives, supporting colleagues to adapt to changes through effective communication and support
• You support the Area team and Store managers in developing, identifying and coaching talents & foster cross-function talent initiatives
• Required domestic and international travel up to 60% of the tim