We are looking for an Area Installation Manager to join us in a field-based role covering the whole of Scotland, and North of Harrogate.
The Installation Manager job is a challenging role and requires the ability to communicate and manage effectively, clearly and appropriately to ensure each customer has their premium handmade kitchen delivered to the Harvey Jones standard.
It requires great attention to detail to make sure that all details are considered to avoid issues and delays, as well as problem-solving skills in order to deal with any unforeseen issues.

KEY SKILLS

• Have worked within the Fitted Kitchen market
• Ability to manage multiple projects/installations
• Advanced IT skills
• Having excellent customer service, communication skills both verbal and written
• Friendly and professional demeanour
• Having the ability to problem solve, be proactive and think outside of the box
• Happy to work flexible hours
• Full Driving Licence

• Complete technical site surveys, producing written reports and liaising with designers, clients and contractors on all aspects of the installation.
• To recruit, retain and utilise a network of installation contractors within a determined area.
• Manage all sub-contractors under your responsibility to deliver in line with each project requirement, adhering to agreed designs, budgets, timescales and the Harvey Jones standard.
• To ensure that each sub-contractor performs in accordance with their contractual obligations and that all Health & Safety policies are adhered to.
• To ensure adequate measurement of each project to enable effective resolution of any problems before they impact the client.
• Support the management team through the provision of timely reports, data or other such information as may be required.
• To implement a “be better” culture within existing Installation processes.
• Client focused with a proven ability to generate enthusiasm for their work across the business and promote the Harvey Jones brand.
• Providing technical advice and assessment of a given situation where directed, to resolve issues arising on site during installation or within the warranty period.
• Participate in training by accompanying new starters to site and attending training workshops relating to all aspects of building and technical advice relating to kitchen installation.