Area Maintenance Manager at Odin Management LLC

Memphis, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, HVAC, Plumbing, Electrical, Appliance repair, Yardi Maintenance IQ, Microsoft Office Suite, Organizational skills, Communication skills, Vendor management, Property inspections, Budgeting, Safety compliance, Team development

Industry

Real Estate

Description

Description ODIN Properties is seeking an Area Maintenance Manager to provide hands-on operational leadership across an assigned cluster of multifamily communities. This role is responsible for day-to-day maintenance execution, work order and make-ready compliance, curb appeal standards, vendor oversight, and the development of on-site maintenance staff. Requirements Work Order & Make-Ready Compliance • Monitors open work order queues across all assigned communities, ensuring timely completion and SLA adherence using Maintenance IQ Supervisor Desktop. • Drives make-ready and VNR (Vacant Not Ready) cycle times, holding on-site teams accountable to turn schedules and quality standards. • Conducts regular unit inspections during the make-ready process to verify completion quality before releasing units to leasing. • Reviews and analyzes work order reporting and trends, escalating systemic issues to the Regional Maintenance Manager. • Ensures all work orders are accurately documented, categorized, and closed in Maintenance IQ with appropriate notes and labor tracking. Curb Appeal & Property Standards • Performs scheduled and unscheduled property inspections to evaluate curb appeal, common area conditions, and overall asset presentation. • Enforces ODIN property appearance standards across all communities in the assigned area, ensuring grounds, exteriors, amenities, and signage are consistently maintained. • Identifies and escalates deferred maintenance, capital needs, or code concerns to the Regional Maintenance Manager. Staff Supervision & Development • Directly supports Service Managers and Maintenance Technicians across assigned properties, providing coaching, guidance, and performance feedback. • Assists in the onboarding of new Maintenance Managers, including site orientation, SOP review, systems training, and first-90-day check-ins. • Leads and supports Toolbox Talks and on-site safety and skills training across the area. • Partners with HR and the Regional Maintenance Manager on performance management, disciplinary actions, and workforce planning. • Fosters a culture of Ownership, Empowerment, and Odin Proud across all assigned teams. Vendor & Contract Oversight • Manages on-site vendor relationships to ensure contract compliance, quality of work, and appropriate pricing. • Reviews vendor invoices and purchase orders in accordance with ODIN’s spending authority matrix. • Create purchase orders as needed to help support the facility operations at the sites. • Supports the bid process for recurring operational agreements including landscaping, pest control, HVAC maintenance, and other service contracts. • Ensures MNT-800 approval workflows are followed for all maintenance expenditures and contract engagements at the site level. Safety & Compliance • Ensures all assigned properties maintain compliance with OSHA safety standards, EPA regulations, and applicable local codes. • Confirms that all technicians maintain required certifications including EPA 608 and any required state or local licenses. • Monitors adherence to ODIN’s SOP library and escalates gaps or non-compliance to the Regional Maintenance Manager. • Performs other related duties as assigned. REQUIRED SKILLS & ABILITIES • Strong leadership and coaching skills with the ability to develop and motivate dispersed maintenance teams. • Thorough knowledge of building systems including HVAC, plumbing, electrical, and appliances. • Proficient in Yardi Maintenance IQ and Maintenance IQ Supervisor Desktop. • Proficient in Microsoft Office Suite, particularly Excel and Word. • Strong organizational skills with the ability to prioritize across multiple sites simultaneously. • Excellent verbal and written communication skills. • Ability to make sound decisions under pressure and in time-sensitive situations. EDUCATION & EXPERIENCE • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Facilities Management, Business, or related field preferred. • Minimum three (3) to five (5) years of residential maintenance experience, with at least one (1) year in a supervisory or multi-site capacity. • Multi-family apartment community experience required. • EPA 608 Universal Certification required, or must obtain within 90 days of hire. PHYSICAL REQUIREMENTS • Must be able to traverse and inspect all areas of properties including units, rooftops, mechanical rooms, and common areas in all weather conditions. • Must be able to lift up to 50 pounds. • Regular travel required across the assigned area portfolio. • Must be available on-call to respond to maintenance emergencies. BENEFITS • Medical, dental, vision, and retirement plan options. • Paid Time Off. • Student Loan Contribution program. PM19

Responsibilities

The Area Maintenance Manager provides hands-on operational leadership across multiple multifamily communities, overseeing maintenance execution, vendor contracts, and property standards. They are responsible for coaching on-site teams, ensuring compliance with safety regulations, and managing work order workflows.