Location: In-Store (Regional oversight incl. Airlie Beach & surrounds)
Reports To: National Sales Manager
Salary: $75,000 - $95,000 OTE
Job Type: Full-time

JOIN HAPPY TRAVELS AND HELP SHAPE TRAVEL EXPERIENCES ACROSS THE REGION.

Apply today by sending your CV & cover letter to careers@happytravels.com.au with the subject line: “[FULL NAME] – Area Manager Application”
Job Type: Full-time
Pay: $75,000.00 – $95,000.00 per year

Benefits:

• Employee discount
• Professional development assistance

Work Authorisation:

• Australia (Preferred)

Work Location: In perso

ROLE OVERVIEW:

The Area Manager provides operational leadership and strategic oversight to a portfolio of Happy Travels stores within a designated region. This senior role is responsible for ensuring store-level execution of business strategy, driving performance and productivity, and supporting Store Managers to build and maintain high-performing, customer-focused teams.
As a senior leader, you will contribute to regional planning, monitor KPIs, support workforce development, and uphold operational excellence across your region. Acting as a vital link between local stores and the National Sales Manager, this is a dynamic, hands-on role requiring a proactive, people-first leader with a strong commercial acumen.

KEY RESPONSIBILITIES:MULTI-SITE LEADERSHIP & SALES STRATEGY

• Monitor sales performance across assigned stores and analyse regional trends.
• Coach Store Managers on effective sales techniques and goal setting.
• Ensure stores consistently meet or exceed monthly KPIs.
• Identify growth opportunities and implement action plans.
• Drive exceptional customer service standards across all locations.

GENERAL DUTIES

• Represent Happy Travels in a professional, positive, and inclusive manner.
• Attend and contribute to leadership meetings and training.
• Maintain confidentiality and uphold ethical standards at all times.
• Ensure all interactions are aligned with anti-discrimination, WHS, and equal opportunity legislation.