EXCITING OPPORTUNITY WITH A SOLID GROWING COMPANY THAT IS CONTINUING TO GROW

Growing successful unique concept restaurant company is looking for an experienced Area Manager to lead up to 12 franchised operations to provide & maintain a consistent experience & successful businesses across the portfolio of sites.
With restaurants throughout the UK & a number of new sites earmarked to open this year with further plans to grow, the company have a unique quality offering that has meant continued success & the appointment of further area managers.
The company has franchised operations across the UK in prime locations, each refurbished to a high standard & with a truly unique, high-quality fresh offering,
The role itself is to oversee a number of franchised restaurant operations of varying sizes. The company is well-structured & has a fantastic offering plus great systems and structure.
The Area Manager role will be responsible for providing operational support for the franchised operations, doing regular business reviews with each franchisee, using logical, strategic & management skills to drive the sales, performance & standards for your stores. The successful candidate will also work very closely with the New Openings Management Team to assist in the expansion, using your skills to drive sales, customer service as well as ensuring store audits are completed & standards are maintained in each site, continually looking to improve systems and training.
A large part of the role will be developing & mentoring managers & franchisees, making timely management decisions & ensuring the highest of standards in both guest satisfaction & product quality.
Areas of financial & store performance can be done via remote business review meetings & also there will be travel to sites on spend time with franchisees/managers.

WHAT ARE WE LOOKING FOR?

·The successful candidate will be a solid, exceptional Area Manager with a minimum of 3 years’ experience of managing multiple operations.
· Experience of working within a QSR environment with a branded fast food/coffee operator
· Experience of working for both larger corporate brands and more independent operators would be an advantage.
·Experience of working with franchisees would be an advantage though not essential.
·Must have a background of working for a quality branded restaurant operator with a reputation for strong processes & excellent training.
·Strong leadership skills – the ability to mentor and set goals & objectives for franchisees & managers, developing organisational capability, and modelling how the stores & company work together
·Integrity, honesty & knowledge & the ability to promote the company culture & values.
·MUST be based within the North East but happy to travel to other sites where necessary.
·The ability to recruit, train, motivate & support your managers & their teams, working closely with sites to identify ways to maintain & improve service & performance in order to achieve & exceed budget.
·The ability to develop strategic & operational plans for franchised stores, managing execution & measuring results. Constantly monitoring KPIs, labour, cost of sales, mystery shopper results, social media feedback, EHO visits etc.
·The ability to analyse financial reports to assess trends and address issues in franchisee store performance.
·Provide franchisees with guidance to coach, develop & build a strong team.
·An ‘ideas person’ – We are not looking for a ‘yes’ person & the company has an open-door policy, welcoming well thought out ideas & is open to suggestions of ways in which things can be improved.
·Strong interpersonal & communication skills.
·The ability to prioritise, plan & organise
·The ability to work independently to manage multiple franchised stores.
·Great interpersonal skills , working ‘with’ and not ‘against’ your managers/franchisees with the ability to motivate, gaining respect & commitment & ensuring all teams are supported & developed.
·The desire to ‘get on’ & develop your career with a successful, expanding company that is going from strength to strength.

Please refer the Job description for details