Area Manager at LDG Development

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

75000.0

Posted On

22 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property Management, Leadership, Team Management, Loss Prevention, Risk Management, Safety, Marketing, Leasing, Financial Analysis, Budgeting, Forecasting, Communication, Problem Solving, Time Management, Supervision, Client Relations

Industry

Real Estate

Description

POSITION: Area Manager COMPENSATION: Exempt / Salaried - Biweekly, plus Benefits and Bonus eligibility REPORTS TO: Regional Manager SUMMARY: The Area Property Manager brings talent and skills to multiple locations within a market. They are thoughtful, organized, and accountable to both an ownership group and their teams. The successful candidate will be able to manage multiple teams and provide leadership and guidance therein. RESPONSIBILITIES (Including but not limited to): * Maintain all responsibilities of Community Manager for the assigned communities, via direct oversight of the primary community. As well as acting as an advisor with sister communities' responsibilities.  * Mentor and assist with daily activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and facility upkeep at sister communities with the area assigned to you.  * Demonstrate a positive, professional, and client-oriented attitude about the company with team members, residents, clients, and the public.  * Strive for improvements in communities’ performance to meet or exceed annual financial and operational goals at all communities assigned to you.  * Successfully lead onsite maintenance team members, office and leasing team members at main community and assist with sister communities assigned to you.  * Assist with resident relations as they pertain to coordinating request for repairs and maintenance, understanding of rent charges, lease issues, and other resident concerns at main community and assist with those needing to be escalated before going to a cell team member.  * Coordinate collection and documentation of all revenues following lease obligation of residents at main community and assist team members at sister communities assigned to you.  * Participate in training as required and additional training if pursuing additional development and growth.  * Monitor team member participation in training webinars and professional development.  * Travel to sister communities at least twice per month.  * Provide insight on data integrity for all communities prior to submission to HQ. * Champion Solidago Values through all communities.  PREFERRED QUALIFICATIONS: * Must have one (1) year of experience as a Community Manager with Solidago and two (2) years’ experience as Community Manager in residential property management.  * Must have a strong working knowledge of leasing, marketing, construction, residential law, and resident relations.  * Must have reliable transportation to travel between communities up to 20% of the time. * Working knowledge of Microsoft Office Word, Excel, and Google Platform. * Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.  * Ability to note deviations from financial plan, determine causes and to provide recommendation to the company on required action plans.  * Strong written and verbal communication skills.  * Ability to understand and carry out industry specific written and oral direction.  * Positive, innovative approach to problem solving.  * Presents ideas in clear, concise, understandable, and organized. * Ability to work independently as a project leader and team member.  * Ability to relate well with others even while working at a distance or remotely. * Ability to work efficiently with high accuracy, attention to detail, and follow through. * Excellent time management and general organization skills. * Neat, professional appearance.  * Strong client relations skills and previous supervisory experience are required. * Ability to embody the Solidago Standards every day and bring them to multiple sites and large teams.    SPECIFIC TASKS * Review Budget Comparison each month for all communities. Discuss variances with Community Managers of designated area. * Review A/R with notes each month and send course of action recommendations to APM. * Provide additional oversight for quality of payables, quality of collections submissions and reclass and accruals.  * Work with onsite CWOL trainers to ensure the best pre-leasing practices including conducting onsite shops, shadowing tours, and listening to phone calls.  * Ensure Entrata Dashboard best practices are consistent ensuring functionality and minimizing inundation of dead leads. * Review compliance each week and help provide coverage for teams when a team member needs to complete courses.  * Identify number of reviews coming in for the month against goals to improve and maintain ORA score per company standards.  * Work with teams on how to overcome objectives to secure reviews.  * Identify trends in online reviews to provide recommendations to improve onsite operations/practices. * Assist with recruiting and Newton accountability for all communities. In the event of a vacancy in Community Manager, the Area Manager will become primary point of contact and will be designated as the hiring manager for the open position.  * Assist with new team member onboarding and training as needed. * Provide leadership to Community Managers and Maintenance Team Leads of designated area communities. * Provide additional onsite oversight such as lease file audits, community report cards, and White Glove reports for all communities.    BONUS STRUCTURE * Bonus to be paid out quarterly if all communities reach the below illustrated thresholds.  * Favorable CNOI- Dollar 350/community * AR 2% or lower- Dollar 350/community * Favorable pre-leasing variance- Dollar 300/community * ORA Scores maintain at 64- Dollar 200/community   COMPENSATION/ALLOCATION * Compensation will be allocated to the primary community.  * Mileage Reimbursement between communities * Salary is allocated to primary location. Bonuses will come from all communities unless otherwise specified by the Portfolio Manager.  * Time Allocation * Depending on the community, time allocation will vary but a minimum of one, bi-weekly site visit is required.   BENEFITS * Medical, Dental, and Vision Insurance * Health Savings Account (HSA) and Flexible Spending Account (FSA) * Paid Time Off (PTO) * Paid Holidays * Dental * 401k Retirement Plan * Employee Assistance Program (EAP) * Competitive bonus structure * Tuition Reimbursement * Paid Group Life Insurance * Ancillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave etc. WORK ENVIRONMENT The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand, walk, reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and work inside and outside in all weather conditions, including rain, snow, heat, hail, wind, and sleet. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Routine local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of the daily responsibilities of this position. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform related duties, as assigned by their Team Leader. Additional responsibilities/tasks within the position's purpose may be assigned. LDG Development LLC & its affiliates reserve the right to change job descriptions at any time, with or without prior notice, based on business conditions/needs.

Responsibilities

The Area Property Manager oversees multiple locations within a market, maintaining all responsibilities of a Community Manager for a primary community while advising on sister communities' operations. This includes mentoring teams on daily activities like loss prevention, maintenance, marketing, and leasing to meet or exceed financial and operational goals.