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Position Summary:
Under the supervision of the Associate Director, Administration, the Area Manager is responsible for planning, developing, and implementing business procedures, policies, and processes to support the Administrative Service Centre (ASC) Arts-Ferrier which include the departments/units of Art History & Communications Studies, English, DLTC (Département des littératures de langue française, de traduction et de création), French Language Centre, within the Faculty of Arts. Performs some responsibilities related to Human Resources, Finance, and Operation. Develop and implement best practices to enhance the operation of the unit. Participate in the implementation of new initiatives that support the strategic direction of the ASC. Directly manage the HR and Operations team of the ASC Arts-Ferrier.

Primary Responsibilities:

• Act as advisor to unit members regarding Human Resources and Academic Affairs policies and procedures, interpret institutional guidelines, resolve compliance issues, support faculty and staff in navigating employment and academic governance processes.
• Manage the hiring of course lecturers, visiting professors, as well as ranked and unranked contract academic staff
• Update and write new Standard Operating Procedure manuals
• Supervise support staff. Plan and schedule the work of staff in accordance with the unit’s goals and objectives and monitor performance
• Participate in the recruitment process, including interviewing and selection. Conduct regular meetings to provide training and coaching, assign work, set deadlines, monitor quality of work, and evaluate probationary or trial periods. Review and approve vacation and absence requests.
• Assess and review the physical and space resources of the unit, ensuring compliance with University and government regulations and exercising budgetary controls.
• Maintain space inventory and interact with facilities service units for the provision of required services to the building.
• Assign space for faculty members, administrative staff, students, and ensure that all logistics are correctly in place.
• Analyze problems, determine course of action and provide advice to ASC members on problem resolution.
• Plan and oversee organization of meetings, conferences and special events. May function as record-keeper, and is accountable for the follow-up of business.
• Represent unit at internal and/or external meetings.
• Provide a liaison function with other University units

Other Qualifying Skills and/or Abilities
Must be fluently bilingual in English and French (spoken and written). Strong knowledge of McGill’s Human Resources and Academic Affairs practices, policies and procedures for administrative and academic staff. Knowledge of Workday is an asset. Experience managing a unit and supervising a multi-generational staff in a unionized environment. Ability to work independently and as part of a team and to interact effectively and professionally with all levels of academic and administrative staff. Proven ability to communicate effectively and to interact on a professional level with internal and external clients. Strong ability to deal with stressful situations, adapt to change and be a change agent. Proficient in recruiting, appointing and onboarding staff. Ability to streamline processes and identify areas of improvement with human resources. Proven organizational and project management skills. Knowledge of building maintenance and Lenel administration is an asset. Strong understanding of the various collective agreements, AMURE, MCLIU, and AMUSE. Demonstrated ability to work within a computerized environment (word, excel, databases: Workday, FIS, HRIS, SIS and Minerva, and Drupal). Must be able to work on site at McGill downtown campus for 3 days per week. Likely to be able to work from home for 1 or 2 days per week subject to operational needs and supervisor approval.

As one of Montreal’s Top Employers, here is what we offer:

• Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
• Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
• Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
• Competitive vacation policy
• Two (2) personal days
• Two (2) floating holidays
• Nine (9) “Summer Fridays” - paid days off between the St-Jean Baptiste holiday and Labour Day
• Paid time off over the December holiday period
• Tuition waiver for regular employees and their dependents
• Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.
For a definition of our language proficiency levels, please click
here.
Minimum Education and Experience:
Bachelor’s Degree 3 Years Related Experience /
Annual Salary:
(MPEX Grade 04) $64,770.00 - $80,960.00 - $97,150.00
Job Profile:
MPEX-ADM2A - General Administration - Professional 2
Hours per Week:
33.75 (Full time)
Supervisor:
Associate Director, Administration
Position End Date (If applicable):
2026-08-31
Deadline to Apply:
2025-07-21
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence,
accessibilityrequest.hr@mcgill.ca.

• Act as advisor to unit members regarding Human Resources and Academic Affairs policies and procedures, interpret institutional guidelines, resolve compliance issues, support faculty and staff in navigating employment and academic governance processes.
• Manage the hiring of course lecturers, visiting professors, as well as ranked and unranked contract academic staff
• Update and write new Standard Operating Procedure manuals
• Supervise support staff. Plan and schedule the work of staff in accordance with the unit’s goals and objectives and monitor performance
• Participate in the recruitment process, including interviewing and selection. Conduct regular meetings to provide training and coaching, assign work, set deadlines, monitor quality of work, and evaluate probationary or trial periods. Review and approve vacation and absence requests.
• Assess and review the physical and space resources of the unit, ensuring compliance with University and government regulations and exercising budgetary controls.
• Maintain space inventory and interact with facilities service units for the provision of required services to the building.
• Assign space for faculty members, administrative staff, students, and ensure that all logistics are correctly in place.
• Analyze problems, determine course of action and provide advice to ASC members on problem resolution.
• Plan and oversee organization of meetings, conferences and special events. May function as record-keeper, and is accountable for the follow-up of business.
• Represent unit at internal and/or external meetings.
• Provide a liaison function with other University unit