Area Manager - Retail Health at MultiCare Health System

Spokane Valley, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

113743.0

Posted On

22 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Healthcare Operations, Coaching, Customer Experience, Administrative Functions, Marketing, Finance, Human Resource Management, Clinical Experience, Business Information Systems, Ancillary Planning, Development, Problem Solving, Communication, Collaboration

Industry

Hospitals and Health Care

Description

About Indigo Urgent Care Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most. Job Type: Full-time at our Spokane Valley and Argonne clinics. GET TO KNOW INDIGO Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. Our modern, team-based medical platform cultivates professional growth, work-life balance and meaningful health outcomes. We’re building a team of innovators to radically transform the healthcare industry. ABOUT THE OPPORTUNITY We are looking for an Area Manager to join our Indigo Urgent Care team and oversee our clinic locations in the Inland Northwest Region including Spokane Valley and Argonne. This leadership role offers the opportunity to guide high-performing teams while fostering strong camaraderie with fellow Area Managers—a supportive network for collaboration and shared success. Enjoy continuous growth through ongoing learning, development, and peer-to-peer engagement, all while making a meaningful impact on patient care. MORE ABOUT YOU If you are excited to: Thrive at work and at home, Practice team-based care at the top of your license, Work in a fast-paced, modern environment, Make a positive, lasting impact in healthcare, Then you could be a great fit at Indigo! Position Summary The Area Manager for Retail Health is a lead administrative position responsible for the oversight and management of the daily operations for multiple affiliated Retail Health and ancillary service locations that are geographically dispersed in the region. The Area Manager engages in and coaches the team to achieve the Retail Health vision of transforming health care through delivering an exceptional experience to its customers and team members. The Area Manager travels to the various clinics on a regular basis and is available during business hours (including night/weekends/holidays/on-call rotation). In this role, you will maintain broad ownership of all administrative functions including operations, marketing, finance, human resource management, medical and business information systems, and ancillary planning and development. You will also maintain the highest quality clinical and service experience for every customer and team member at all assigned sites. Requirements Bachelor’s degree or 4 years of experience in lieu of degree will be considered Master’s degree preferred Three (3) years of experience in professional or technical role required (urgent care or healthcare field preferred) Three (3) years of experience in a supervisory or lead capacity Consideration may be given to internal candidates not meeting the minimum qualifications A Better Way to Work in Health Care Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work. Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels. Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff. Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $79,036.00 - $113,743.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Over the years, we’ve grown from a Tacoma-centric, hospital-based organization into the largest, community-based, locally governed health system in the state of Washington. MultiCare's comprehensive system of health includes more than 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly care for the communities we serve. Without a doubt, our organization has changed over the years. But what has never changed, throughout our long history, has been our dedication to the health and wellness of the people of the Pacific Northwest. Guided by our mission, vision and values, we are on a continuous journey to deliver the services that our communities need, and to ensure access to those services, now and in the future. Join our talent network by creating a simple profile with us and we'll see if you're a fit for any current openings! Don't see an opening that fits your current preferences? Create a job alert for the type of job you're looking for, and we'll notify you when one gets posted! Click here to create a Job Alert. MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.

Responsibilities

The Area Manager for Retail Health is responsible for overseeing the daily operations of multiple clinic locations. This role includes engaging and coaching teams to deliver exceptional customer experiences and maintaining high-quality clinical services.