GENERAL SUMMARY

Oversees the day-to-day and long-term operations and staff within a defined area(s) of a FDX facility. Supports the Safety Above All Culture. Responsible for ensuring safe and efficient package sortation through the management of Operations Supervisors overseeing Package Handlers and achieving successful customer-facing results by maintaining productive relationships with employees.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College Degree or Equivalent
Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational leadership, project or team leader
If external, two (2) years required previous management experience, operational leadership, or project/team leader experience.
Ability to read, interpret and draw conclusions from numerical data and written information.
Demonstrated proficiency in standard level MS Office products (Outlook, Word, Excel)
Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.
Ability to inspire a shared vision and empower and motivate a team.
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Proven ability to apply sound business judgment to establish and accomplish goals.
Customer service skills necessary to effectively and professionally respond to requests and issues.
Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
In the province of Quebec, must be bilingual (French and English)

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College Degree or Equivalent
Eighteen (18) months experience as an Operations Supervisor within FDX OR; a combination of one (1) year as an Supervisor within FDX and (1) year previous management, operational leadership, project or team leader
If external, two (2) years required previous management experience, operational leadership, or project/team leader experience.
Ability to read, interpret and draw conclusions from numerical data and written information.
Demonstrated proficiency in standard level MS Office products (Outlook, Word, Excel)
Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer-based applications.
Ability to inspire a shared vision and empower and motivate a team.
Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
Proven ability to apply sound business judgment to establish and accomplish goals.
Customer service skills necessary to effectively and professionally respond to requests and issues.
Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
In the province of Quebec, must be bilingual (French and English)
Preferred Qualifications: Post August 25 - Unpost Sept 1 at 3pm

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver’s license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver’s abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Please refer the Job description for details