Meillä Retail Operations & Training -tiimissä tuetaan etulinjan tiimejä, optimoidaan myyntitoimintaa ja innovoidaan uutta saumattomien ostokokemusten tarjoamiseksi asiakkaillemme.

JAA LAHJAKKUUTESI KANSSAMME!

We are growing! During our first two years in the Finnish market we have gone from 0 to 16 stores - and this is only the beginning!
As we continue to expand throughout Finland, we’re looking for an Area Manager who is passionate about driving sales and coaching our store leaders. This is a unique opportunity to be part of our exciting growth phase with endless development potential!
As an Area Manager at Rituals, you will be financially and operationally responsible for Rituals stores in your region, as well as for opening new stores. You will also play a key role in optimizing sales, analyzing performance metrics, and ensuring the stores are aligned with our brand values. This role requires frequent travel to stores outside your home city, at least 4 days a week, including overnight stays. Due to the traveling nature of the position, we prefer that you are based in Turku or Helsinki area. You will report to the Head of Retail in Finland and collaborate with teams both locally and across the Nordics. This to ensure operational excellence and growth.

Key Responsibilities:

• Optimize sales and performance: Analyze weekly sales, KPIs, and set action plans to drive performance in line with targets. You will proactively manage store performance through regular visits, coaching, and setting actionable goals.
• Open new stores: Take full ownership of new store openings within your area, ensuring pre- and post-planning, recruitment, training, and store operations align with Rituals guidelines.
• Team development and engagement: Lead and motivate your store teams by setting a clear vision for customer experience, performance, and team development. You will ensure a strong focus on training and development, ensuring your team is equipped with the tools they need to excel.
• Drive employee engagement: Continuously review employee engagement, set action plans, and follow up to ensure your teams remain motivated and productive. You will implement feedback loops to ensure a positive work environment.
• Implement marketing plans: Work closely with your team to implement marketing campaigns that align with Rituals’ vision and values, ensuring brand consistency across all stores.
• Administrative and operational excellence: Handle administrative tasks, including sales forecasting, personnel cost planning, and ensuring compliance with all Rituals guidelines and policies.

Represent Rituals’ values: You will embody and represent Rituals’ core values and the Foam ethos in all interactions with employees, customers, and stakeholders.

• Optimize sales and performance: Analyze weekly sales, KPIs, and set action plans to drive performance in line with targets. You will proactively manage store performance through regular visits, coaching, and setting actionable goals.
• Open new stores: Take full ownership of new store openings within your area, ensuring pre- and post-planning, recruitment, training, and store operations align with Rituals guidelines.
• Team development and engagement: Lead and motivate your store teams by setting a clear vision for customer experience, performance, and team development. You will ensure a strong focus on training and development, ensuring your team is equipped with the tools they need to excel.
• Drive employee engagement: Continuously review employee engagement, set action plans, and follow up to ensure your teams remain motivated and productive. You will implement feedback loops to ensure a positive work environment.
• Implement marketing plans: Work closely with your team to implement marketing campaigns that align with Rituals’ vision and values, ensuring brand consistency across all stores.
• Administrative and operational excellence: Handle administrative tasks, including sales forecasting, personnel cost planning, and ensuring compliance with all Rituals guidelines and policies