Universal Environmental Services is the leading used oil collector and processing company in the southeastern United States. Covering 24 states and with a growing fleet of more than 300 service and transport trucks, UES collects more than 80 million gallons of used motor oil as well as used industrial oil annually. Customers of all sizes trust in our environmental services and we are proud of our commitment to them.
We are committed to providing excellent customer service and maintaining the highest of standards in the collection, disposal, and recycling of customers’ waste oil materials. From your neighborhood mechanic’s shop to large manufacturers, multi-location oil chains, and tire stores, we are proud of our commitment to our customers, big and small.
We are seeking an Operations Manager to join our team at Universal Environmental Services. This pivotal role will contribute to our mission of providing exceptional environmental services by overseeing operations, ensuring compliance with regulatory standards, and enhancing customer satisfaction. This role will be a combination of sales, logistics, operations, and compliance, ensuring the process is efficient, profitable, and environmentally responsible.
Benefits: Very Competitive salary package, including but not limited to:
· Paid Vacation, Sick, Holidays, and Personal Time
· Group Health insurance after 30 months of employment
· 401(k) – Generous company match
· Company offers – Medical, Dental, and Vision Insurances – Optional AFLAC coverages, Voluntary Life Insurance (including spouses & children), Optional Legal Shield
· Company paid – Basic Life Insurance (1x your annual salary), Company paid – Short-Term, Long-Term, Accidental Death Insurance.
· Opportunity for monthly sales commission
· Opportunity for quarterly bonuses.
· Employee Assistance Program (EAP)
· Education/Tuition Reimbursement

REQUIRED SKILLS AND QUALIFICATIONS

· Experience: Previous experience in waste management, logistics, lubricant sales, route management, or transportation is often preferred. Experience managing a team of CDL drivers also essential.
· Licensing: While not always required, a strong understanding of commercial driving requirements, including a Class B or A CDL and endorsements, is beneficial for supervising drivers.
· Compliance: In-depth knowledge of EPA, DOT, and other environmental regulations regarding used oil handling and transportation.
· Communication: Excellent verbal, written, and interpersonal communication skills are required for dealing with customers, employees, and regulators.
· Analytical skills: Ability to analyze operational data and financial reports to optimize performance.
· Associate degree or 10+ years of comprehensive experience in operations and management.
· 5+ years’ experience in either bulk lubricants, hazardous waste or waste oil handling, processing, and disposal. Oil/Gas Refinery and Environmental Industries are encouraged to apply.

KNOWLEDGE / SKILLS / ABILITIES:

· Computer proficiency with Microsoft Suite
· Strong team player
· Excellent interpersonal and communication skills
· Time management: the ability to organize and manage multiple deadlines
· Strong customer service orientation
· Ability to effectively present information
· Strong supervisory and leadership skills
· Ability to create & prepare reports as necessary
Physical demands:
While a manager’s role is not typically physically demanding, a familiarity with the required physical tasks is helpful.

· Ensure the fleet of vehicles is properly maintained and meets all regulatory requirements.

• Manage employee performance, ensure employee retention, and assist with employee recruiting and training. Coach route drivers on sales and customer service techniques to encourage growth and productivity. Conduct annual performance reviews in conjunction with Vice President and Human Resources

· Supervise and schedule a team of drivers and route dispatchers to ensure timely and efficient customer service.

• Manage new customer set up, scheduling call-ins, analyzing routes.

· Provide new hire and periodic training, including DOT regulations, Used Oil Regulations, OSHA Regulations, and bi-weekly payroll.
· Prepare and conduct monthly safety meeting working closely with UES safety resources

· Ensure the fleet of vehicles is properly maintained and meets all regulatory requirements.

• Manage employee performance, ensure employee retention, and assist with employee recruiting and training. Coach route drivers on sales and customer service techniques to encourage growth and productivity. Conduct annual performance reviews in conjunction with Vice President and Human Resources.

· Provide a safe and compliant work environment.