Area Retail Manager - Austin at CONSUELA LLC

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail Leadership, Team Development, Customer Experience, Operational Processes, Visual Merchandising, Inventory Management, P&L Accountability, Communication, Coaching, Event Planning, Hospitality, Strategic Thinking, Conflict Management, Data Analysis, Time Management, Brand Representation

Industry

Retail Apparel and Fashion

Description

Description Area Retail Manager — Consuela Location: Austin, TX (Based in single store location, with travel to regional stores) Reports To: CFO Purpose of the Role We’re looking for an inspiring fashion retail leader to guide our stores with a focus on hospitality, storytelling, and team development. As the Area Retail Manager, you’ll be both a hands-on store manager and a leader of leaders—ensuring a best-in-class customer experience across every location you touch. Two of Consuela’s main brand pillars revolve around creating art as well as supporting and uplifting women. Given those efforts - this role is ideal for a fashion leader who is equally passionate about people (both internal and external), product, and hospitality; someone who leads by example, develops others, and ensures that each store reflects the joyful, inclusive, and elevated retail environment that defines Consuela. Key Responsibilities Retail Store Leadership (Primary Store) Lead all day-to-day operations of the Austin store, delivering an exceptional customer experience that is warm, welcoming, and true to the brand pillars. Develop a team of high-performing, customer-first associates through training, coaching, and ongoing development Implement and sustain operational processes: Sales floor execution and traffic-driving initiatives Visual/brand merchandising Product storytelling and customer experience/styling Inventory control and product flow Scheduling and payroll forecasting P&L ownership of controllable expenses Collaborate with Consuela Connects and HQ teams to support in-store events, activations, and brand moments Area Manager Responsibilities (Multi-Store Oversight) Serve as the leader of leaders by coaching and developing Store Managers at additional locations in Katy and Smithville, Texas. Ensure each store is delivering on Consuela’s hospitality standards—hospitality without pressure, warmth without script, service with heart Conduct regular visits to all stores to assess customer experience, team engagement, and operational standards Act as the key liaison between store teams and corporate HQ—communicating key initiatives, sharing updates, and gathering field insights Partner with Store Managers to: Develop talent pipelines and succession plans Build schedules that support traffic , productivity goals, and in-store events Manage store-level time tracking, staffing models, and team development Support new company/store initiatives, visual refreshes, and brand consistency rollouts Lead weekly touch-base calls and monthly in-person coaching visits with each Store leadership team Customer Experience Champion Consuela’s hospitality-first service model across all stores: Ensure customers feel welcomed, seen, and supported—not sold to Model empathy, storytelling, and genuine connection with every interaction Elevate service standards through daily coaching, role-play, and customer experience feedback loops Monitor in-store feedback and respond proactively to trends or concerns - requires ability to be “on-the-floor” Maintain an environment where team members feel proud of their work and connected to the brand’s mission Establish and maintain robust product training programs - including customer styling Brand Embodiment & Leadership Presence As a multi-store leader, you are more than a retail operator—you are a physical extension of the Consuela brand. That means embodying our purpose, our tone, and our aesthetic in every store you lead. Represents Consuela’s joyful, artistic, and purpose-led spirit by leading with a confident presence, paired with a polished personal style and genuine enthusiasm/energy— demonstrating how Consuela lives within an elevated, effortless aesthetic rather than dressing as the product. Set the tone for hospitality-forward service that is empathetic, intuitive, and pressure-free Uphold visual and cultural standards that reflect a high-end retail environment—including team appearance, store ambiance, and language used in customer interactions Champion and protect the brand’s emotional impact—ensuring every customer feels uplifted, seen, and welcomed Requirements Education & Experience 5+ years of multi-unit retail leadership experience (store manager or area manager level) Experience in fashion, accessories, or lifestyle retail preferred Proven ability to lead and develop teams across multiple locations Strong operational knowledge: scheduling, inventory management, P&L accountability (targets, expenses, supplies, payroll, etc.) Passion for delivering exceptional, hospitality-forward customer experiences - including in-store events Must have reliable transportation and be willing to travel regularly between stores Weekend, evening, and holiday availability required Knowledge & Skills Deep understanding of retail metrics, service behaviors, and team leadership Strong communicator who builds trust and collaboration across all levels Ability to balance store-specific needs with brand-wide consistency Technologically comfortable (POS, scheduling, inventory systems, Google Suite) Strong organizational and time management skills—able to manage multiple locations and priorities at once Competencies Leadership Takes pride in being stylish, professional, and brand-aligned Understands the power of aesthetics, tone, and detail in influencing customer experience Builder of teams who models warmth, taste, and intentionality in how they show up Strategic thinker with the ability to zoom out across stores while still delivering day-to-day results Acts as a field ambassador for the brand, helping translate Consuela’s purpose into real-world execution Models humility, joy, and confidence—setting the cultural tone for each store Advocates fiercely for the customer and team experience Creates a culture of psychological safety, belonging, and development - excelling in conflict management. Celebrates wins, builds morale, and fosters a sense of pride across the district Provides direct, supportive feedback and engages in tough conversations with care Seeks continuous improvement and encourages team learning and growth through real-time coaching and observations Understands the balance between sales goals and brand ethos Uses data to inform scheduling, inventory needs, inventory management and performance coaching Supports marketing, merchandising, and planning teams with on-the-ground insights Supervisory Responsibilities Directly manages the team of one store (Assistant Managers, Supervisors, Retail Brand Associates) Indirectly manages Store Managers of 2 additional locations and their teams Physical Requirements Ability to work standing and moving for extended periods Ability to lift and carry merchandise boxes as needed

Responsibilities

Lead day-to-day operations of the Austin store while overseeing additional locations, ensuring exceptional customer experiences and team development. Collaborate with corporate teams to support in-store events and maintain brand standards across all locations.