Area Retail Manager - Florida & The Caribbean at Discovery Land Company

Hobe Sound, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

0.0

Posted On

09 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Coaching, Mentoring, Collaboration, Communication, Decision Making, Innovation, Achieving Goals, Teamwork, Strategic Thinking, Inventory Control, Purchasing, Sales, Merchandising, Training, Customer Service, Event Planning

Industry

Real Estate

Description

If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please click here to apply internally. In addition to overseeing the year-round daily retail operation at Atlantic Fields, creating a world-class shopping experience and providing exceptional customer service, the Area Retail Manager for Florida & Caribbean also supports the DLC Corporate Retail Team with buying and operational needs at Naples, Barbuda, Playa, Moncayo and Mariposa. This position will also assist with property startup needs and new store openings at all Florida & Caribbean locations. The Area Retail Manager works alongside the Regional Retail Director and partners cross-functionally Marketing and Finance team leaders at each property to define and implement SOPs for retail and swag, train staff, plan retail events and assist with any other miscellaneous requests. Atlantic Fields, Barbuda and Playa Grande: Key Responsibilities Purchasing: Utilize the open-to-buy system, Management One, to properly manage inventory and purchasing. Execute and oversee purchases including vendor communications, new account setup, logo instructions, purchase orders and order tracking. Complete purchases and update all business model components accurately and in a timely manner. Collaborate with the Regional Director of Retail on custom product development and ensure all branding guidelines are adhered to for retail and marketing swag. Monitor and manage the receipt flow of PO’s through On-Order maintenance and regular status updates Work closely with accounting to develop and maintain proper SOPs for processing invoices, inventory control and AP reconciliation. Attend all required trade shows. Assist with sourcing and purchasing staff uniforms, event swag and other miscellaneous projects as requested. Update and maintain all vendor contact information Inventory Control: Oversee monthly physical inventories for retail and as needed for swag. Maintain shrink parameters for retail and swag inventory. Monitor the sell through of best sellers and core items. Fill in as needed to maintain proper inventory levels. Responsible for receiving retail merchandise in the POS system in adherence to company standards and guidelines pertaining to category and SKU assignment, pricing and descriptions. Enforce policies for employee purchases. Work with the accounting department to reconcile all receipts and outstanding issues. Selling/Merchandising: Uphold corporate merchandising requirements and ensure the stores are always pristinely merchandised with frequent floor rotations and new product placed on the floor in a timely manner according to Buying Plan timelines and any special events or VIPs on property. Monitor and drive sales to meet monthly revenue budgets through building member relationships and maintaining knowledge of brands in the store and current fashion trends. Incorporate trunk shows, demo days and other promotions to expand the retail offering for members and increase revenues. Assist and service members and their guests with all retail purchases, returns and special orders ensuring proper procedures are followed for all transactions including markdowns and employee discounts. Ensure company packaging standards are upheld and implement special touches like giftwrapping and thank-you notes. Maintain a member database with retail specific information for personal buying such as brand preferences and sizes. Training/Staff Development: Develop and implement retail SOP’s unique to the club operation and logistics using DLC standards as a baseline. Recruit and train retail staff. Oversee scheduling of retail staff to optimize and ensure adequate shop floor coverage. Provide continuous product knowledge and customer service training. Develop and implement staff incentives for quality work and meeting sales parameters. Other: Seasonal site visits required for on-site support with merchandising and new manager development. Assist with any other duties as assigned by Director of Golf/Head Professional. Assist golf staff with various projects and tournament preparation. Naples, Moncayo and Mariposa: Key Responsibilities: Plan, source and purchase marketing swag Assist with uniforms, special orders and other miscellaneous retail/swag requests Assist with new property and store opening startup tasks as requested Purchasing: Support marketing teams on site to manage inventory and purchasing for swag. Facilitate swag purchases including vendor communications, new account setup, logo instructions, purchase orders and order tracking. Ensure purchases are within the swag budget provided. Complete swag purchases and update all business model components accurately and in a timely manner. Collaborate with the Regional Director of Retail on custom product development and ensure all branding guidelines are adhered to marketing swag. Support implementation and compliance with companywide corporate initiatives including, but not limited to, required brands. Work closely with accounting and marketing teams to develop and maintain proper SOPs for receiving deliveries, inventory control and AP reconciliation. Assist with sourcing and purchasing of staff uniforms, event swag and other miscellaneous projects as requested. Update and maintain all vendor contact information Inventory Control: Oversee monthly physical inventories for swag. Monitor inventory levels and fill in as needed to maintain proper stock of key items. Work with the accounting department to reconcile all receipts and outstanding issues. Qualifications Competencies for Success in the Role Coaching and mentoring – Be an effective coach and mentor to own team members, understanding the different situational leadership styles – directing, coaching, collaborating, delegating, as well as modeling coaching behavior. Collaboration – Regularly works with other departments or projects. Communication – Communicates detailed information clearly, both written and oral. Carefully prepares/organizes written information for meetings and presentations. Facilitates discussions with others to achieve common objectives and can influence within the scope of role. Decision making – Resolves common problems and challenges on a regular basis with good judgement. Looks at problems from many angles. Innovation – Thinks creatively and implements solutions for everyday problems, suggests improvements to current approaches; demonstrates curiosity, digging for information below the surface. Achieving goals – Determines the best method to achieve goals and maintains flexibility to ensure effective delivery of work. Continuously delivers high quality results and is resilient in the face of obstacles. Teamwork – Fosters a collaborative team spirit. Actively helps and supports others. Deals with conflict in a positive manner. Strategic thinking – Understands all the key departments and functions and how they work collectively to achieve larger goals. Provides advice, information and direction to others to support the achievement of team and/or department goals. Recommends optimal approaches to address critical issues in the immediate and medium-term. Additional Requirements Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members. Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands. Ability to work in a team environment. Ability to stay calm and focused during the busiest of times. Ability to read, write, speak, and understand English; additional languages preferred. Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds. Benefits Medical, Dental, and Vision Benefits 401k Contribution Paid Time Off and Paid Holidays Employee Meals, Referral Incentives, and Recognition Programs Professional development and upward mobility opportunities Work-Family Culture About Us Atlantic Fields combines the elegance of “Old Florida” with a carefree ambiance. Atlantic Fields is settled in the heart of Hobe Sound, Florida, and will offer its members the convenience and fun South Florida has to offer, while maintaining the properties rich historic background. Atlantic Fields will offer an intimate community spanning 1,500 acres and is proud to offer its members a Tom Fazio golf course, ocean adventures, an equestrian facility, on-site restaurants, wellness facilities, and more! Our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to provide the highest level of guest service and be a part of creating memorable experiences. For more information about the project - please visit https://discoverylandco.com/our-worlds Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com. Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com.

Responsibilities

The Area Retail Manager oversees daily retail operations, ensuring a world-class shopping experience and exceptional customer service. They also support the corporate retail team with buying and operational needs across multiple locations in Florida and the Caribbean.