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Area Sales Business Manager - MEAL at Mahindra & Mahindra Limited

Chandigarh, Chandigarh, India -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Experience, Market Share, Demand Generation, Billing, Retail, Activation Plan, Digital Initiatives, Infrastructure Readiness, Process Adherence, Tools and Equipment, Manpower Management, Spare Parts Management, Warranty Management, Coordination, Training

Industry

Motor Vehicle Manufacturing

Description

Responsibilities & Key Deliverables Delivering Sales (volume and market share) and customer satisfaction for respective region 1. Sales: Driving Volume & Market Share - Demand Generation & Overseeing market wise dealer performance to drive volume & market share. CX - Ensuring CX at every customer touch point - Pre-sales and Sales. Showroom and Digital Customer journey. Billing - Order availability to ensure timely billing. Ensuring timely billing of desired vehicle. Retail - ETBR handling Activation plan - Enquiry generation, market coverage Hyperlocal digital Dealer initiatives - Driving end to end special initiatives at the ground level, alongside any special schemes/incentives Market activations Ensuring Infrastructure Readiness 2. Service: Customer Experience - Ensuring overseeing across Intello/dashboards/feedback from field respective teams on customer experience and taking corrective actions Process Adherence - Overseeing adherence across assigned dealerships Tools and Equipment - Ensuring Dealership tools and equipment availability Manpower - Ensuring Exclusive RM adequacy and training. Spare parts & Warranty Management 3. Ensure proper coordination across Charging teams Experience 5-8 years Industry Preferred Auto, EV (PV/2w/3w), auto components, allied industries | 2-4 years in sales and atleast 1 year in service/ customer experience Qualifications B.E. / B.Tech, MBA preferred General Requirements

Responsibilities

The Area Sales Business Manager is responsible for delivering sales volume and market share while ensuring customer satisfaction in the respective region. This includes driving demand generation, overseeing dealer performance, and ensuring timely billing and customer experience.