ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
Area Sales Manager, SMERF – Multi-Property (New Orleans, LA)
The Area Sales Manager will actively target and grow SMERF (Social, Military, Educational, Religious, and Fraternal) group business, leveraging creative prospecting and relationship-building to capture opportunities that strengthen our community connections and revenue base. The Area Sales Manager will actively prospect and qualify new business, produce and/or review all sales contracts, rate agreements, monitor and handle inquiry calls, provide client proposals in accordance with established departmental policies and procedures. This position reports to the Director of Sales and Marketing.
We are excited to announce an exceptional opportunity for an Area Sales Manager to support the sales efforts across five distinctive boutique hotels in the heart of New Orleans. If you are a strategic sales leader with a passion for New Orleans hospitality and the ability to drive results across multiple properties, we’d love to connect with you!

REQUIREMENTS:

We are looking for a self-motivated Area Sales Manager with solid leadership skills, a strong work ethic, and a drive to exceed expectations. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to establish rapport with both new and existing clients.

WE KNOW THAT LIFE GETS IN THE WAY, AND YOU DESERVE TO RECHARGE.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

YOUR SPECIFIC DUTIES IN THIS ROLE WILL INCLUDE:

• Develop and execute strategic sales plans to generate new SMERF group business and maximize revenue opportunities.
• Build and maintain strong relationships with community organizations, associations, and event planners within the SMERF market.
• Collaborate with property teams to ensure seamless execution of SMERF events, enhancing client satisfaction and repeat business.
• Assisting with the development and implementation of promotions, both internal and external
• Providing positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
• Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
• Analyzing market information and implementing strategy to achieve property’s financial room and catering goals.
• Interacting with guests to obtain feedback and reviewing guest satisfaction results to identify areas of improvement.
• Ensuring Exceptional Customer Service
• Displaying leadership in guest hospitality, exemplifying customer service and creating a positive example for guest relations
• Developing and managing relationships with key stakeholders, both internal and external
• Interviewing hourly employees with the appropriate skills to meet the business needs of the operation.

SPECIFIC QUALIFICATIONS FOR THE ROLE INCLUDE:

• Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus
• 1 year experience (1 year with a Bachelor’s degree) in sales and marketing, or a related professional area.
• Solid organizational, time-management, and prioritization skills
• Proven lead-generation and closing skills.
• Must be able to pass a background check and a drug screening.