Area Spa Manager at Hotel Terra & Teton Mountain Lodge, a Noble House Hotel

, Wyoming, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spa Management, Team Leadership, Training, Coaching, Customer Service, Sales, Communication, Organization, Problem Solving, Dependability, First Aid, CPR, Spa Software, Guest Relations, Performance Monitoring, Protocol Development

Industry

Hospitality

Description

Description Nestled right at the base of Jackson Hole Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round team! The Job As the Area Spa Manager, you are responsible for running a profitable operation while fostering an enjoyable, positive, and high-performing work environment. You oversee the day-to-day operations of the Spa as well as the gift shop. You will be responsible to provide training for new therapists and current staff on spa protocols, procedures, and policies. You will be involved in protocol development and research. Coverage of desk shifts. Monitoring provider performance. This is a split property position. The Spa Manager will report directly to the Director of Spa. You will be leading a team of 30 members to provide the ultimate guest experience. The Offer* In return we offer our new Area Spa Manager: Competitive Medical Benefits Package and 401(k) Competitive Wages and Flexible Schedules Complimentary Fitness Center Access, Bus Pass, and Employee Shift Meal Discounts at our Spas, Spur Restaurant & Bar, and Retail Stores Discounts on Noble House Hotels & Resorts Room Rates Discounts on Ski Passes Shared Transferable Ski Pass Onsite Ski-in, Ski-out, and Ski Storage *Rules and restrictions apply to all employee benefits and perks. Requirements To be successful as our new Area Spa Manager you: Have experience in a similar size hotel, leading a team of 30. We look for candidates with full-service hotel experience, preferable in an upscale independent hotel. Have a keen sense for hiring, training and coaching great people. So, they can provide top notch service to our guests. Are dependable, organized and have a positive, can-do mindset. When things don't go as planned, your team can count on you! Take ownership of your tasks and feedback from your manager so you can continue to grow. Certification in Massage, Esthetics or previous Spa Management position. Previous sales, guest relations and/or Spa experience preferred. Strong written and verbal communication skills. Ability to work under pressure and deal with stressful situations during busy periods. Ability to manage and coordinate compromise between staff as well as discipline staff when appropriate. Previous Spa experience preferred. Current First Aid and CPR – preferred. Ability to communicate effectively with the public and other associates. Applicants with Spa software skills preferred. Hotel Terra and Teton Mountain Lodge is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. Live and work in a beautiful place with endless opportunities for world class recreation. Apply today! Employees must fulfill their performance standards for this position and comply with the policies, rules and procedures of Hotel Terra & Teton Mountain Lodge, including those set out in the employee handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. The job description and duties of this position are subject to change, modification and addition as deemed necessary by Hotel Terra & Teton Mountain Lodge. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by Supervisors, Managers or other Hotel Terra & Teton Mountain Lodge officials.

Responsibilities

The Area Spa Manager is responsible for running a profitable operation and overseeing the day-to-day operations of the Spa and gift shop. This includes training staff, monitoring performance, and ensuring a high-quality guest experience.