AREA SUPERVISOR – NOTTINGHAM, DERBY, LEICESTER

Excel Parking Services Ltd, part of the Excel Group, was founded in 1994 to provide cost-effective parking solutions to both the public and private sectors. Over more than two decades, we have experienced continual growth and now have national coverage, operate on over 600 sites and provide services for some of the UK’s largest universities, commercial agents and NHS Trusts.
As part of our ongoing growth plans, we now require a highly motivated and disciplined individual to operate as an Area Supervisor covering the Nottingham, Derby and Leicester Areas
You will support the supervision of our car parking operations across the region, with responsibility for a team of Mobile Patrol Officers and Car Park Attendants, ensuring efficient and effective operation of all car parking and related activities across your region. Other duties will include maintaining site standards; ensuring adherence to all on-site contractual obligations, staff rota planning, recruitment, training, development and performance management of all staff.

JOB RESPONSIBILITIES:

• Ensuring that correct staffing levels and correct rotas are in place for all staff on every shift
• Recruitment, induction, training and performance management of all staff, and managing disciplinary issues in line with site and Company policy
• Identification and resolution of any site related car parking/security issues
• Maintenance of corporate and on-site standards
• Ensuring the security of all equipment and stock entrusted to the sites
• Carrying out regular external patrols of the car parks in your region
• Responding to car park incidents
• Reporting any untoward incidents concerning members of staff to the Area Manager
• Reporting any equipment/machinery faults to the Area Manager/Head Office
• Checking and maintaining the operational capability and ticket levels of on-site payment equipment
• Completion and submission of all relevant reports and returns in line with Company policy and procedures
• Monitoring performance, service and quality of the Company’s sites and staff and taking all pertinent action to communicate/advise and assist in line with the Company standards
• Implementing all necessary communications strategies for the improvement and awareness of quality issues across all regional sites
• Liaison with Car Park Attendants and senior management in terms of all car park operations, standards, discipline, training and development
• Interviewing and recruiting new staff when detailed or required to do so
• Ensuring Car Park Attendants are made aware of and at all times comply with all Company procedures and complete duties accordingly
• Undertaking any additional duties as requested by the Area Manager
• On occasions assist with basic facilities work, installation and removal of site signage
• Management of car park/security incidents including attendance/escalation of any incident and liaison with the required emergency services as appropriate
• Liaison with all Head Office/Company departments to ensure smooth set up and operation of all new and current sites.
• Support and Assist the Area Manager to identify and engage on new business opportunities.
• We require a highly driven and ambitious ‘character’ with initiative and strong leadership skills gained from running a team across a wide geographical territory, who also has the ability to work as part of the regional team. The ideal candidate will be keen for progression to progress in a career path into Management within the Parking Industry.

YOU MUST HOLD A VALID FULL MANUAL UK DRIVING LICENSE TO APPLY FOR THIS POSITION. WITH A MINIMUM OF 2 YEARS DRIVING EXPERIENCE FROM PASSING THE TEST, THIS IS FOR COMPANY INSURANCE PURPOSES. YOU WILL NEED TO HAVE NO MORE THAN TWO MINOR CONVICTIONS NOT EXCEEDING 6 POINTS EACH.

An SIA licence in CCTV operations would be desirable but is not essential

• Please note the job does include mornings and evening shift pattern and regular weekend work. Covering 40 hours per week, working 5 out of 7 days on a rota basis.

Overtime and a consistent performance award are available. Salary between £28,000 - £30,000, depending on relevant experience.
To apply, please send your CV and a covering letter telling us why we should employ you in this pivotal role.