WHO WE ARE:

Trash Butler is the sustainability expert and revolutionary doorstep valet trash service and recycling solution designed for multi-family apartment communities. We currently service over 250,000+ units across 35 states in the country and have been voted one of the top amenities by residents and property managers. Trash Butler has been featured in The Wall Street Journal, TIME Magazine and on CNBC. We pride ourselves on providing stress-free service and professional employees who make a difference every day. We are committed to providing a culture that embraces our four Core Values which include: Building Leaders; Always Branding; Listen, Fulfill and Delight; and Create a Fun, Safe, and Winning Team.

POSITION REQUIREMENTS:

• High school diploma or equivalent
• Experience managing a remote workforce of up to 50 who work 5-7 days a week: roughly 2-3 hours per day
• Basic employee relations experience as it relates to hiring and management.
• Experience in multi-site operations
• Experience providing customer service.
• Excellent oral and written communication skills
• Strong planning, time management and organizational skills
• Strong work ethic and quality improvement orientation
• Ability to build trust and rapport; effectively communicate with co-workers, employees, and customers.
• Self-motivated and resourceful
• Ability to work independently
• Able to self-manage with some supervision
• Collaborative/team player
• Embody our core values: Building Leaders; Always Branding; Create a Fun, Safe, and Winning Team; Listen, Fulfill & Delight

PREFERRED QUALIFICATIONS:

• AA degree preferred or workforce experience

• Responsible for ensuring satisfactory completion of doorstep trash/recycling collection on all scheduled services in assigned area
• Responsible for completing doorstep trash/recycling collection services as needed in your area.
• Conduct on-site quality reviews of team and communities to ensure service is executed according to Trash Butler standards of service and safety policies
• Monitor staff check in/out and overall time to completion using our proprietary technology
• Recruit/train/onboard new staff as well as provide continuing education as needed
• Assisting with training new members of management as needed.
• Assist manager with semi-monthly payroll by keeping the proprietary technology up to date
• Responsible for attending weekly meetings with manager, HR, etc.
• Responsible for partnering with direct manager on the execution of rollout/launch of service on new properties
• Attend resident events at the communities
• Provide on-call support to workforce
• Manage workforce inventory/supplies, including Butler Uniform, Tote Bags, Etc.
• Work collaboratively and communicate effectively with direct manager and other business units as required to serve customer and Butler team
• Must be able to lift up to 50 lbs.
• Other duties as assigned