Area Technical Manager - Technical Valuation - Housing - Valuation - Vijaya at Tata Capital

, Andhra Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Valuations, Technical Audit, Process Setting, Portfolio Management, Loss Control, Delinquency Analysis, Legal Action, Payment Recovery, Bad Debt Recovery, Interdepartmental Communication, Customer Satisfaction, Competition Mapping, Market Trend Analysis, Vendor Management, Productivity Management, Team Leadership

Industry

Financial Services

Description

· To manage the valuations, technical audit and setting up standard processes and monitor the technical evaluation in the location/branch. Core Responsibilities: o Ensure that the NPA's are kept at minimum trigger levels and identify and recommend appropriate legal actions for stress contracts o Manage portfolio movement and control loss for the specific product in the assigned region while ensuring that roll forward rates to higher buckets are kept within defined parameters o Analyse & maintain zero delinquency within required parameters / policies and systems while dealing with delinquent customers, publish MIS and review daily collections, pending cases and expected delinquency o Take adequate steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in house & external legal team/advocates. o Provide effective interdepartmental communication with operations, credit and sales by identifying negative areas and negative profiles., developing systems that meet the local requirements and identifying correct channel partners in synch with the TATA Capital philosophy o Ensure customer satisfaction through quick resolution of customer issues and complaints and by visiting high value/ strategic customers o Facilitate competition mapping and market trends by collating information from the market to suggest changes o Ensure that all the in-house officers / agencies in the location perform as per defined SLA while reducing costs incurred through vendors o Manage productivity by fixing productivity parameters for DMA / Agencies / collection executives monitoring performance against set parameters and daily review of collection managers and monthly review of collection officers. o Lead and supervise the collections team for the implementation of a recovery agenda through appropriate training, motivation and deployment strategies o Ensure compliance to all Audit / NHB /IRB regulations as well as policies and procedures of the company. Qualification: Graduate, Masters/Post Graduate - Optional

Responsibilities

The role involves managing valuations, technical audits, and establishing standard monitoring processes for technical evaluations within the location or branch. Core duties include minimizing NPAs, managing portfolio movement to control losses, and ensuring zero delinquency through analysis and customer interaction.