Area Truck Care Manager at Love's Travel Stops & Country Stores

Oklahoma City, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Team Management, Training, Budget Management, Fleet Management, Problem Solving, Communication, Interpersonal Skills, Organizational Skills, Multitasking, Attention to Detail, Collaboration, Scheduling, Safety Training

Industry

Retail

Description

Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately * Profit Sharing - Love’s Shares * Welcome to Love’s! The Area Truck Care Manager helps run our business by overseeing and supervising the operations of multiple truck care centers. The Area Truck Care Manager is responsible for sales, facility maintenance, maintaining a safe work environment and providing exceptional customer service for all assigned locations. An Area Truck Care Manager performs various daily manager duties by overseeing, directing, and coordinating activities among multiple truck care facilities to best serve our customers. An Area Truck Care Manager will also be required to provide truck service to customers as needed. Job Functions: Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner. Collaborate with District Manager(s) to effectively manage employee turnover and retention. Recruit, hire, train, evaluate and coach employees. Recommend personnel changes, as necessary. Utilize the Learning Management System and other necessary training tools to verify that training is complete and consistent. Responsible for following up on training regularly. Ensure proper labor management and effective scheduling at each truck care location. Verify proper invoicing and payment processing for services performed at each location. Effectively manage fleet of trucks and ensure each location is taking proper care and providing routine safety training to prevent accidents in the company trucks. Identify areas of opportunity on monthly, weekly, and daily reports and implement plans to correct any issues. Experience: 2+ years in tire, diesel mechanics, auto parts/repair, lube express, or facilities maintenance 2+ years supervising and training unit managers 2+ years managing operations with an annual sales volume of $1+million 2+ years affecting and deciphering budgets and P&L statements for multiple units Previous fleet management experience preferred A valid driver’s license and ability to successfully complete a pre-employment drug screen, background, and motor vehicle check Skills and Demands: Excellent communication and interpersonal skills with a customer focus Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment Strong organizational and multitasking abilities with attention to detail Effective teamwork skills Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required Our Culture Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love’s Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans are encouraged to apply. Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture. The Love’s Family of Companies includes: Gemini Motor Transport, one of the industry’s safest trucking fleets. Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network. Musket, a rapidly growing, Houston-based commodities supplier and trader. Trillium, a Houston-based alternative fuels expert. TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.

Responsibilities

The Area Truck Care Manager oversees operations of multiple truck care centers, ensuring exceptional customer service and facility maintenance. They are responsible for managing employee turnover, training, and maintaining a safe work environment.