JOB SUMMARY

Do you want a role where you can make a real difference to the lives of our service personnel – both serving and veterans – along with their families?
The Army’s whole force is made up of over 100,000 employees from across the Regular Army, Reserve Army, Civil Service and Contractors. The 7,000 Civil Servants within this workforce work at over 300 locations in the UK and overseas. It is a diverse workforce, with roles from trainers, HR, teachers, and psychologists to storekeepers, accountants, project managers, and policy professionals. There are many different functions and professions delivering key outputs for the Army.
In Defence, our people come first because they are the foundation on which our strategic advantage is built. They are our most important asset and in this role you will play a part in ensuring we are able to attract, retain and foster the talent and skills we need to succeed.
This role is part of the Regimental Headquarters for the King’s Royal Hussars with a primary focus on business management. You will be working as part of a friendly, professional Team in a busy but rewarding environment. If you are passionate about the value of effective stakeholder communication and engagement in realising business outcomes, and have a genuine interest in supporting our Regimental family this could be the ideal role for you!
This position is advertised at 37 hours per week.

JOB DESCRIPTION

As part of our senior leadership team, you will be intrinsic to supporting the delivery of activity relating to communications, heritage, commemoration and ceremonial, welfare and benevolence and resettlement, as well as a myriad of other activities that benefit our community. You will be supported by a small team of staff who will aid in this service delivery, but you will be responsible for oversight and coordination. The heart of your role will be communicating and engaging with our stakeholder community - those still serving, our veterans, our families and those who support us.

Your key responsibilities will include:

• HQ Team. Manage the HQ Team with confidence and empathy, creating a sense of purpose, and supporting them to give of their best, both as individuals and a team.
• Sustain the Regiment. This is a broad responsibility, requiring you to act as the Business Manager for the Colonel of the Regiment. Some of the activities you can expect to undertake are:
• Communications & Engagement. Maintain effective engagement with those serving, veterans and their families, as well as friends of the Regiment by utilising all appropriate communications channels such as e-newsletters, emails, websites, social media sites and the Regiment’s annual journal.
• Managing our Regimental Charities. You will therefore need to be comfortable with managing a budget and assuring budgetary activity against the standards of the Charity Commission regulations.
• Meetings: Act as the secretary for Regimental Meetings, taking Minutes and recording actions
• Events. Organise/co-ordinate special events in conjunction with the Assistant Regimental Secretary.
• Assurance: Provide the role of Data Protection Assistant, ensuring compliance with General Data Protection Regulations
• Support to the Soldier. Providing support to Regimental Rear Operational Groups. This could be through taking a key role in dealing with operational casualties, including aftercare, ensuring that a robust casualty care system for Regimental wounded, injured and sick is maintained. It may also include overseeing the welfare and care of soldiers and families, as well as fostering close relationships with supporting charities and the voluntary sector to secure funds for the Regiment.
• Support to Veterans. Coordinating the provision of benevolence support to all former Regimental personnel and their families in accordance with Regimental policy. Also supervising transition support provided by the Army/Regiment and local services to veterans, working closely with the voluntary Sector to secure support and funds for the Regimental Family and representing the Regiment in association matters.
• Engagement and Heritage. Work alongside the Commanding Officer to maintain the Regimental footprint in recruiting areas whilst providing Home Base support for Freedom/Homecoming Parades and other events in these areas. Also assist with the management and assurance of the Regimental Museum in accordance with the Regimental Heritage policy and Army policy.

PERSON SPECIFICATION

We are looking for a capable, resourceful and highly organised individual who can manage competing priorities while maintaining a focus on the desired business outcomes. The ideal candidate will have:

Essential:

• Line Management experience, so confident in creating a sense of purpose and experienced in developing and sustaining a high-performing team.
• Empathy and understanding, able to demonstrate that you can understand the needs of others and that you can appreciate other people’s challenges from a different perspective.
• Excellent communication skills and strong business management experience.
• Ability to engage with a diverse range of stakeholders at all levels of seniority, with experience of building and maintaining a positive professional network.
• Confidence and agility to operate in a fast-changing environment. Able to prioritise your workload to take account of changing circumstances, with minimal direction, as well as organise and co-ordinate activity across internal and external stakeholders to realise a common purpose.
• Experience of managing budgets and the application of financial governance policy.

Desirable:

• Working with Office 365.
• Experience of planning and running public events, such as Royal visits.

BENEFITS

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
As a civil servant working alongside the Army, you will be part of a forward-looking organisation with inclusive workplace policies, excellent career prospects and a job that makes a difference.
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Where business needs allow, some roles may be suitable for a combination of office and home-based working.
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

Other benefits for Army civil servants include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Highly competitive Civil Service pension with an employer contribution of 28.97%
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
• Enhanced maternity, paternity and adoption leave
• 6 days special leave per year which can be used for volunteering activities

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

TYPE OF ROLE

Business Management and Improvement
Operational Delivery

Your key responsibilities will include:

• HQ Team. Manage the HQ Team with confidence and empathy, creating a sense of purpose, and supporting them to give of their best, both as individuals and a team.
• Sustain the Regiment. This is a broad responsibility, requiring you to act as the Business Manager for the Colonel of the Regiment. Some of the activities you can expect to undertake are:
• Communications & Engagement. Maintain effective engagement with those serving, veterans and their families, as well as friends of the Regiment by utilising all appropriate communications channels such as e-newsletters, emails, websites, social media sites and the Regiment’s annual journal.
• Managing our Regimental Charities. You will therefore need to be comfortable with managing a budget and assuring budgetary activity against the standards of the Charity Commission regulations.
• Meetings: Act as the secretary for Regimental Meetings, taking Minutes and recording actions
• Events. Organise/co-ordinate special events in conjunction with the Assistant Regimental Secretary.
• Assurance: Provide the role of Data Protection Assistant, ensuring compliance with General Data Protection Regulations
• Support to the Soldier. Providing support to Regimental Rear Operational Groups. This could be through taking a key role in dealing with operational casualties, including aftercare, ensuring that a robust casualty care system for Regimental wounded, injured and sick is maintained. It may also include overseeing the welfare and care of soldiers and families, as well as fostering close relationships with supporting charities and the voluntary sector to secure funds for the Regiment.
• Support to Veterans. Coordinating the provision of benevolence support to all former Regimental personnel and their families in accordance with Regimental policy. Also supervising transition support provided by the Army/Regiment and local services to veterans, working closely with the voluntary Sector to secure support and funds for the Regimental Family and representing the Regiment in association matters.
• Engagement and Heritage. Work alongside the Commanding Officer to maintain the Regimental footprint in recruiting areas whilst providing Home Base support for Freedom/Homecoming Parades and other events in these areas. Also assist with the management and assurance of the Regimental Museum in accordance with the Regimental Heritage policy and Army policy