• Agent Development: You design, implement, and maintain intelligent AI agents for customer service, internal productivity, and e-commerce applications.
• Prompt Engineering & Optimization: You own the development, testing, and continuous iteration of system and user prompts (currently via Azure OpenAI) to optimize agent behavior.
• RAG & Vector Search: You implement robust, agentic retrieval-augmented generation (RAG) pipelines using Pinecone and vector databases to enable dynamic, context-aware responses.
• Evaluation & Quality Assurance: You define, track, and implement evaluation layers and performance metrics (latency, accuracy, engagement, CSAT) to ensure we consistently ship best-in-class products.
• Infrastructure & MLOps: You help build a maintainable AI infrastructure, integrating feedback loops, monitoring, versioning, and CI/CD practices for AI workflows.
• Cross-Functional Collaboration: You partner closely with product managers, designers, and business stakeholders to shape new AI use cases and support fine-tuning LLMs with custom data.

HOW YOU BECOME PART OF THE RACE

• LLM & Prompting Expertise: Proven experience in building LLM-based applications (Azure AI, OpenAI, LLaMA, Mistral) paired with a deep understanding of prompt engineering and guardrails forms your core background.
• Technical & Coding Skills: Strong proficiency in Python and familiarity with key AI/ML libraries (LangChain, Haystack, Hugging Face) allow you to turn concepts into functional code quickly.
• Architecture & MLOps: Hands-on experience with vector databases (Pinecone, Weaviate), Agentic RAG pipelines, MLOps monitoring, and cloud services (preferably Azure) set you apart.
• Integrations & Mindset: Solid understanding of REST APIs, webhooks, and modern CI/CD practices goes hand in hand with your pragmatic, fast-shipping approach and strong communication skills.
• Nice-to-Haves: Prior experience in DTC or e-commerce environments, a background in NLP/Machine Learning, or familiarity with AI ethics and data privacy is a distinct plus.

HIGHLIGHTS ON YOUR CANYON TOUR

• The Canyon Crew & Culture: Combine energy and transparency in a global team. We promote a strong feedback culture, unique Canyon events, and inspiring crew rides. Your voice matters in creating an inclusive workplace where well-being is a priority.
• Feel Canyon (Product Perks): Unlock your passion for cycling! Enjoy exclusive discounts on bikes, gear, and apparel as part of our commitment to fueling your journey.
• Compensation & Rewards: Experience a rewarding career with a competitive market-based salary and generous paid time off. Your satisfaction is our priority.
• Life-Work Integration: Join us for a career that prioritizes balance through flexible and hybrid work options in a family-friendly environment.
• Impact & Development: Shape the future of mobility. We offer diverse career paths across operational, strategic, creative, or technical roles, where innovation and sustainability consistently challenge and inspire you.
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