Artist & Industry Relations Specialist at Hollywood Park Management Company, LLC.

Inglewood, California, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

28.0

Posted On

02 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Talent relations, Event production, Hospitality, Logistics management, Customer service, Security coordination, Communication, Problem-solving, MS Office, Google applications, Staff management, Credentialing, Payroll administration, Compliance, VIP services

Industry

Description

About Hollywood Park Hollywood Park, a near 300-acre sports and entertainment destination, is being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke with the 70,000-seat SoFi Stadium as its centerpiece. Hollywood Park is the largest urban mixed-use mega development under construction in the Western United States. When complete, Hollywood Park will have up to 2,500 residences, a hotel, a retail district reaching up to 890,000 square feet, up to 5 million square feet of office space, and more than 25-acres of public parks and open space. Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, SoFi Stadium is the host of world-renowned sporting events, including Super Bowl LVI in 2022, College Football Playoff National Championship game 2023, WrestleMania 2023, World Cup 2026, and the Opening and Closing Ceremonies of the Olympics in 2028. Adjacent to the stadium and under the same roof canopy is a 2.5-acre open-air plaza, American Airlines Plaza, and the 6,000-seat YouTube Theater. YouTube Theater is an intimate venue, making it the perfect place for concerts, comedy, awards shows, esports competitions, community gatherings, conferences and more. Culture Hollywood Park is being brought to life by a deeply experienced team of creative forward-thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect. Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day. At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S. Our S.T.A.R.S. commitments are enabled by five foundational principles: * Start with Care – create a lasting impact through genuine care * Thrive as a Team – create an environment of collaboration and encouragement * Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support others * Resolve with Respect – treat others with empathy, patience, and kindness * Safety Always – maintain a safe and secure environment As The Artist and Industry Relations Specialist, You Will A&I Relations Specialist will work closely with the Director of Artist & Industry Relations in providing an extraordinary and customized experience for high-profile guests attending events at any of our Hollywood Park venues, including SoFi Stadium, YouTube Theater, and the retail district. Specifically, the services of the Artist & Industry Relations department will provide attendees who require assistance with escorting/entry into the venue with a more secure path-of-travel, minimal public interaction, and security pre-advance(s) logistics as needed. The scope of this position encompasses 24 hour-a-day, 7 day-a-week activities. On an annual basis these activities include approximately an estimated 250+ events via Hollywood Park venues. Hollywood Park has a Fan First mentality, as such this person will ensure an exceptional experience and safe environment for all Hollywood Park staff and visitors. More Specific Responsibilities Include, But Are Not Limited To * Assist in coordinating with event managers, security leadership, premium/suites teams, and executives to support high-profile guests across all events. * Assist in managing arrival and departure logistics for high-profile guests, including coordination with personal security, agents, managers, and other representatives as needed. * Support in the planning, logistics and execution of guest movement operations. * Prepare event cost estimates and reconcile final cost reports based on operational needs. * Attend production meetings and communicate relevant Artist Relations updates. * Maintain and update event notes to reflect operational changes within Artist Relations. * Support the Director of Artist & Industry Relations in the management of VIP and Platinum parking lots. * Participate in walkthroughs and site visits as requested. * Oversee access control for all events, including credential distribution at pedestrian gates and the loading dock (YouTube Theater). * Create, update, and distribute credential and parking grids to production teams and promoters (YouTube Theater). * Manage the backstage experience for artists, promoters, agents, managers, and VIP guests, including credentials, parking, escorts, and access logistics (YouTube Theater). * Coordinate scheduling and meal breaks for 25+ part-time staff members. * Ensure staff receive event details and updates in advance of each event. * Verify staff credentials and access permissions for all events. * Conduct pre-event briefings to prepare staff with all pertinent information. * Review and approve weekly timesheets to ensure payroll accuracy. * Assist in overseeing compliance with Hollywood Park and applicable agency safety policies. * Support training and retraining efforts to address any policy or safety non-compliance. * Deliver a high level of customer service to the Hollywood Park community across all venues and campus operations. * Perform additional duties as assigned. We’d Love to Hear From People With * 3–5 years of experience in talent relations, high-end hospitality, or event production. * Track record of interacting with A-list talent, high-net-worth individuals, and their management/security teams with extreme professionalism and discretion. * Requires prolonged standing, prolonged walking, and working in outdoor elements at times. * Ability to work nights, weekends and holidays during event and non-event days. * Excellent communication and problem-solving skills. * Proficient in MS Office and/or Google applications. * Venue experience is a plus. Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Physical Requirements: LIFTING ............................................Lift up to 40 pounds CLIMBING/BALANCE ...................Prolonged Steps or stair climbing, balancing STOOPING/BENDING OVER.......Occasional STANDING/SITTING.......................Prolonged standing/sitting throughout the day REACHING ......................................Occasional overhead as well as horizontal SPEAKING........................................Proficiency in English Essential Environmental Conditions: INSIDE/OUTSIDE .........................Generally, indoor conditions are air-conditioned, and outside conditions that include inclement weather, heat, humidity, rain, sleet, and wind. COLD/HEAT ..................................General air-conditioned environment as well as outside and exposed to elements, including direct sunlight, rain, sleet, and wind WET/DRY ........................................Not unusual moist/dry environment NOISE/VIBRATIONS ....................High noise level and vibration high HAZARDS........................................Non-hazardous environment FUMES/DUST/ODORS.................Normally controlled environment HEIGHTS……………………………………Comfortable with working heights Compensation: $25 to $28 per hour In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate’s education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Responsibilities

The Artist & Industry Relations Specialist coordinates logistics and provides high-touch support for high-profile guests across Hollywood Park venues. This role also oversees staff scheduling, credentialing, and backstage operations to ensure a seamless and secure experience for all stakeholders.