Artist Relations Manager at The Guitar Center Company

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

80248.0

Posted On

14 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Outgoing Calls, Cold Calling, Networking, B2B Sales, Needs Assessment, Sales Fulfillment, Logistics Collaboration, Internal Sales Partnership, Event Curation, Brand Awareness, Consultative Selling, Outside Sales, Microsoft Office Suite, Social Media Proficiency

Industry

Retail

Description

ABOUT GUITAR CENTER Guitar Center embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to craft lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. Why join us? With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music. Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com. Qualifications Pay Rate: $70,304 - $80,248 depending on background and experience. This position is eligible to participate in the Guitar Center Company bonus program based on Company performance. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. Why Guitar Center? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. The purpose of this job is to offer an exclusive service that provides compelling benefits and one-to-one concierge support that elevates the Guitar Center shopping experience. Responsibilities will include, but will not be limited to the following: * Outgoing / Cold calls to potential clients/customers (Talent, Artists, etc.). * Network with current client base to identify new/in-need potential customers or businesses. Utilize the in-store network to bring in new B2B customers. * Conduct one-to-one needs assessment in-store, at client location, or via phone. * Visit local clients' venues/locations to assess potential sales needs, research potential business opportunities, etc. * Partner with in-store Sales and Operations teams to ensure client orders are fulfilled on time. As well, continuously collaborate with internal teams to better understand fulfillment operations (logistics, timelines, etc.). * Partner with internal sales resources (GC Pro; Music & Arts; Distribution Centers; Support Center, etc.) to provide customers with the best possible support and solutions. Hand off sales over to other groups as needed. * Meet with Direct Manager to provide updates on activities, results, and potential sales leads. * Create and curate events that drive traffic into the stores, market the GC brand, and raise brand awareness outside normal GC Advertisement processes. * Additional duties as assigned. TO JOIN OUR BAND YOU'LL NEED THE FOLLOWING EXPERIENCE: * Bachelor's Degree (or 4 years of equivalent work experience), preferably in Communication, Business, Marketing, or related field * Valid state driver's license and automotive insurance * Ability to acquire work/travel documents (i.e., passport and visa) as required by various countries * 6 years of relevant work experience (in addition to degree or years of previous experience) within a consultative, outside sales, or needs-based selling environment * Strong knowledge of the music industry and of musicians in all genres (Rock, Americana, Hip-hop, Broadway, Jazz, Classical, etc.) * Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook) * Intermediate proficiency with standard business applications such as the internet and email * Intermediate proficiency with social media

Responsibilities

The role involves providing exclusive, concierge support to elevate the customer experience through outgoing calls to potential clients, networking with the current base, and conducting one-to-one needs assessments. Responsibilities also include partnering with internal teams for order fulfillment, collaborating on solutions, and creating events to drive store traffic and market the brand.