The Administration Officer provides vital operational support across Central Craft’s programs, retail outlet, membership services, and events. This role ensures smooth day-to-day operations, effective volunteer coordination, accurate financial and membership record-keeping, and excellent customer service. Key focus areas include:

• Managing workshop, gallery, and shop transactions through the Shopify POS system.
• Supporting members and coordinating volunteers.
• Assisting with event delivery and promotion.
• Undertaking general administration, finance processing, and database management.

Salary Band: $31.25-$39.20 per hour which includes 25% causal loading
plus 12% super.

2. ADMINISTRATION AND GENERAL DUTIES

• Provide or delegate POS training for shop volunteers.
• Assist in retail shop marketing and promotion under the direction of management staff.
• Facilitate the shop display and delegation of visual merchandising.
• Assist with reordering of office and studio stock and supplies.
• Maintain craft seller, membership and FOB-key databases.
• Upload and maintain craft seller inventory in Shopify.
• Respond to phone, email, and in-person enquiries.
• Distribute mail.
• Deposit weekly cash sales into the bank account.
• Undertake other administrative tasks as directed.

The Administration Officer provides vital operational support across Central Craft’s programs, retail outlet, membership services, and events. This role ensures smooth day-to-day operations, effective volunteer coordination, accurate financial and membership record-keeping, and excellent customer service. Key focus areas include:

• Managing workshop, gallery, and shop transactions through the Shopify POS system.
• Supporting members and coordinating volunteers.
• Assisting with event delivery and promotion.
• Undertaking general administration, finance processing, and database management