AS Denza Ranger at BYD Europe

Frankfurt, Hesse, Germany -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Technical Background, Communication Skills, Problem Solving, Written Communication, Verbal Communication, Attention to Detail, Time Management, PowerPoint Skills, Remote Diagnostic Analysis, Technical Support, Quality Improvement, Team Collaboration, Software Update Testing, Cultural Understanding, Self-Learning, Vehicle Repair Service

Industry

Motor Vehicle Manufacturing

Description

About BYD Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team. BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem. BYD Automotive GmbH is a leading global electric vehicle manufacturer specializing in innovative, sustainable mobility solutions. As part of the BYD Group, the company focuses on developing cutting-edge electric cars, integrating advanced technology with eco-friendly design to drive the future of transportation. The scope of products spans across all brands of BYD, which fall under the responsibility of BYD Automotive GmbH. Key Responsibilities: Provide on-site vehicle repair service for end customer Offer remote technical support end customer to solve the technical problem Drive quality and R&D resources from headquarters to promptly respond to and address market issues escalated form customer Use big data platforms for remote diagnostic analysis, to predict vehicle problems, offer technical solutions, and track real-time vehicle handling progress; Collect vehicle quality issues through multiple channels, push for improvements at the source, and validate the effectiveness of market solutions; Closely work together with Area Service Managers, AS Field Engineers and the entire technical and warranty team Closely work together with the Denza department Perform on site technical support during launch and other events where Denza products are being displayed Ensure together with the Field Engineers that any software update or other quality related update is tested and verified prior to its release Qualifications: Strong automotive technical background including all required certificates to work on HV systems 5+ years of experience in a similar role in automotive/ E-mobility within importer or OEM. Minimum Bachelor’s degree in automotive engineering or similar Organized with communication skills and an understanding of differences between countries, cultures, regulations. Self-learning, the ability to discover and solve problems. Excellent written and verbal communication skills in German, English and Chinese is a must. High-level attention to details, time management and accuracy. Proficient PowerPoint and presentation skills. Must hold a valid driver license for EU and candidates must be eligible to work in Europe. Why Join Us? Opportunity to work in a dynamic and innovative industry. Competitive salary and benefits. Exposure to global automotive trends and strategies. A collaborative team environment that fosters professional growth.

Responsibilities

Provide on-site vehicle repair service and remote technical support for end customers. Collaborate with various teams to address market issues and ensure quality updates are tested before release.