ADVANCING THE FUTURE OF FRESHNESS™, TOGETHER

AgroFresh is a fast-moving, dynamic company dedicated to delivering integrated near- and post-harvest solutions for more freshness and quality, every step of the way from harvest to home. From next-gen digital monitoring and analytics and plant-based coatings to integrated fungicide solutions and SO2 generating sheets for more intelligent packaging, you can count on us for a full suite of near- and post-harvest solutions that help enhance quality and extend the shelf life of your fruits and vegetables.
When you work at AgroFresh, you work with the leading experts in near- and post-harvest technologies to proactively solve the most pressing challenges. Imagine a world where the produce supply chain has more time every step of the way. Where products get to consumers exactly as the grower intended. Where food loss is minimized, sustainability maximized, and business empowered. This is the world of Smarter Freshness.

WHAT TO HAVE DONE AND KNOW HOW TO DO

These skills and experiences are highly desirable; however, they do not preclude exceptions based on an individual’s performance history and demonstrated potential.

• Proven at least 5 years experience in packline, post-harvest and agro technical solutions.
• Readily adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation
• Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Customer champion who easily manages difficult or emotional situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Maintains a professional appearance; Responds to requests for service and assistance; Meets commitments.
• Models accountability by taking responsibility for own actions; completing tasks on time or notifying appropriate person with an alternate plan.
• Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• The ideal candidate has high but managed energy, creativity, focus and is a lifelong learner.
• Ability to work effectively with corporate and internal stakeholders and customers of various sophistication levels
• Exceptional time management skills and highly effective communication skills

WHY WORK HERE

• We work every day to improve the quantity and quality of fresh produce and reduce food waste – that is important to every person on the planet!
• We have a rich history and are known for our quality products.
• We have an enterprising spirit and are looking for like-minded problem-solvers to help us accomplish our goals.
• We focus on the Critical Few priorities that are important for us and our customers and then hold ourselves accountable to deliver.
• We are growing and transforming – both our business and the industry.
• We are committed to developing our colleagues and helping you advance in your career.
• We offer competitive compensation and benefits packages.

WHAT THE ROLE DELIVERS

This role is responsible for post-harvest technical assistance and after-sales support for our customers, providing support to the operations, commercial, and development departments of AgroFresh, with a strong emphasis on fresh fruit treatments, the use of automation technologies and sustainability marked by ControlTEC, promotion, demonstration, and demand generation, lines of products developed for cleaning, sanitizing, disinfecting, fungicide application, coatings, and waxing of fruits post-harvest.
This position reports directly to the Regional Manager of Packline Solutions.

KEY RESPONSIBILITIES

In order of relative importance

• Provide professional support to the various areas of the company to accomplish the objectives set by the regional technical management in the assigned geographic area.
• Ensure optimal performance in resolving concerns related to innovation, application, development, and improvement of application technologies.
• Contribute to the development and optimization of marketed assets and services offered by the company.
• Coordinate and collaborate with internal teams to ensure the effective implementation of technical solutions aligned with business needs.
• Strengthen the commercial relationship with direct and indirect customers who use lease equipment and products/services for fresh fruit treatments post-harvest within the assigned area.
• Execute a field visit program, ensuring the achievement of commercial objectives and providing technical support to customers.
• Conduct training, coordinate sampling plans, supervise equipment maintenance, and execute product and service demonstrations to optimize their use and development.