Assessment Coordinator at Lifepoint Health

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Triage, Customer Service, Psychiatric Assessment, Substance Abuse Treatment, Dual Diagnosis, Emotional Disorders, Scheduling, Data Entry, Electronic Record System, Clerical Support, Consent Forms, Admission Process, De-escalation

Industry

Hospitals and Health Care

Description

Assessment Coordinator 1p-9:30p Monday-Friday. Position Summary Assesses the needs of walk‑in and telephone callers, schedules initial psychiatric assessments, triages patients to appropriate services, responds to treatment inquiries, and facilitates a smooth transition into the admission process. Essential Functions Assess walk‑in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments for individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders. Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment. Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate. Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system. Maintain an appropriate stock of forms and supplies to support the Care Coordination Department. Check in patient belongings, process consent forms, and coordinate admission paperwork. Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes. Perform other duties as assigned. Additional Information Reports to: Director of Assessment FLSA Status: Non‑exempt Requires strong customer service and triage skills to manage inquiries and coordinate admissions. Knowledge, Skills & Abilities Education: High School Diploma or GED preferred. Experience: Previous experience in a psychiatric health‑care facility with chemical dependency, dual diagnosis, psychiatric, or geriatric patients preferred; strong clinical assessment skills required. Certifications: CPR and de‑escalation certification required within 30 days of hire. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.

Responsibilities

The coordinator assesses walk-in and phone callers to determine appropriate services, schedules initial psychiatric assessments, and triages patients to the correct treatment paths. This role also involves facilitating the admission process, handling necessary documentation, and providing clerical support to the Care Coordination team.