Assessment Equity Adviser at University of Auckland

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

72400.0

Posted On

24 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Assessment support, Case management, Customer service, Communication, Relationship building, Attention to detail, Time management, Conflict resolution, Administrative coordination, Disability support, Examination supervision, Problem solving, Empathy, Adaptability, Regulatory compliance

Industry

Higher Education

Description

Company Description Waipapa Taumata Rau | The University of Auckland The University of Auckland is New Zealand’s leading University. With over 6,000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence. Job Description The opportunity | Te Whiwhinga mahi We are looking for a highly organised, and adaptable Assessment Equity Adviser to join our Assessment Services team on a fixed-term basis until December 2027. In this role, you will play a key part in ensuring equitable assessment outcomes for students. Your primary focus will be supporting students with disabilities who sit assessments under special conditions, and coordinating applications from students experiencing exceptional circumstances that affect their studies (aegrotat, compassionate consideration and late deletions). You will work alongside a small team of Assessment Equity Advisers and the wider Assessment Services team, taking a holistic, case-management approach to deliver a seamless experience for students. The role also provides scope to support broader assessment operations, including contributing to examination coordination and conduct processes during peak periods. This role is well suited to someone who can combine empathy and sound judgement, offering supportive guidance to students while ensuring fair and consistent decisions. Success in the role requires exceptional attention to detail, strong communication and relationship-building skills, and the ability to remain composed and effective under pressure. Key elements of this role are to: Provide support and advice to students Process and coordinate special considerations during exams for students with disabilities or facing exceptional circumstances Liaise and work collaboratively with staff across the University Help manage a small team of casual staff and exam supervisors during exam periods This is a full-time, Monday to Friday role; however, during the University’s two main exam periods, there is an expectation that you will work up to six days per week to include any Saturday exams that may be scheduled (with overtime paid for extra hours). This typically equates to around six Saturdays per year. This is a fixed-term role until December 2027, full-time, 37.5 hours per week. Remuneration: $63,600 – $72,400 per annum, starting salary based on experience For more detailed information, please refer to the position description. He kōrero mōu | About you Working closely with both students and staff, this role requires someone who is highly organised, resilient, and attentive to detail, with a strong focus on customer service. You will be skilled at supporting students with sensitivity while also ensuring decisions are made in line with regulations. Key skills and experience: Experience working with students who have additional assessment needs or in a related support environment. Proven ability to work effectively across multiple systems and processes. Excellent organisational and time-management skills, with the ability to prioritise competing demands. Strong customer service ethos, with compassion and professionalism. Excellent communication and interpersonal skills, with the ability to manage sensitive conversations. Qualifications Bachelor’s degree, relevant tertiary qualification, or equivalent experience. Me pēhea te tuku tono | How to apply Applications must be submitted online by the closing date of 8/5/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences. Please reach out to Lisette Montgomerie – [email protected] for any job-specific questions. Please note that we are happy to answer your questions, but we do not accept applications by email. Additional Information The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz. Equity The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz Campus: Auckland City Campus Position Number: 60016439 UoA Department Name: Student and Academic Services

Responsibilities

The role involves providing assessment support for students with disabilities or exceptional circumstances through a case-management approach. Additionally, the adviser will coordinate examination processes and supervise casual staff during peak periods.